Country Inn & Suites by Radisson, Amarillo I-40 West, TX

Facilty was clean, staff was friendly and helpful.

Everything

Air conditioning worked great

We’ve stayed at this hotel several times over the years. Always appreciated the homeliness feeling. Our family even had a reunion here once. No longer. The hotel is very dated, worn and in desperate need of an update. The staff seem about as tired and worn out as the hotel itself. Friendly enough, but that’s as far as it went. Breakfast was very underwhelming, but not much worse than you expect in a hotel like this. The owners need to take notice. With all the competition and newer hotels in the area, we’ll be staying somewhere other than this hotel in the future.

I was less than impressed with this location. They need to invest in upkeep. Broken loose tiles in the bathroom, thin walls, and just run down. I don't have the females name behind the front desk, nonetheless she was lacking customer service tact. It was over all a rough experience.

Bathroom need attention-worn out

The room was clean. The staff were friendly and helpful. The room was a good size. The breakfast was okay.

Room needed repairs and updating.

This was truly such a refreshing little getaway in the mountains. This house was so well maintained and has everything we needed as a family of 6! Would be back again.

Nice big room & pool

Very good

Great stay

Exceptional

Everything

Good

There was only one chair in the room for two of us. When I asked about it at the front desk, the reply was, "That's the way all the rooms are." One chair for two people!? I have stayed at Country Inn and Suites in the past and do not remember that being an issue.

Superb

Exceptional

Very good

Rita and Terry were very helpful and worked with my family with the frustration from booking.com. I didn't like that twice while attempting to get a hotel room for 11th to the 12th at the point completion booking.com changed my date.