Days Inn by Wyndham Amarillo East

Definitely too much noise! I understand the hotel is tight on the freeway but the windows were awful causing much noise from the freeway. It was also filthy. Someone had written “Help” from the dirt in the window. The hallway smelled like stale smoke. I endured four the one night I needed. Wouldn’t do more than that.

We enjoyed a hot breakfast at IHOP next door, easily walking distance.

Staff are friendly and close to restaurants

When I went to check in, there was no one at the front desk. After waiting approximately 10–15 minutes, I went outside and found the customer service representative, Amanda, smoking. I had to notify her that I was waiting to check in. This immediately raised concerns about customer service and security, as anyone could have entered the hotel unattended during that time. I was then informed that the room I had reserved had been rented to someone else. Amanda offered me a different room and stated that she had personally cleaned it. Before accepting, I asked to inspect the room. It was apparent that the beds had only been remade and that the linens had likely not been changed. In addition, I observed roaches crawling in the lobby area. I spoke with the manager regarding these issues and was told that they sometimes rent rooms that have already been booked. This explanation was unacceptable and demonstrated a lack of regard for guests and reservations. When I expressed my concerns about the overall customer service experience, Amanda accused me of harassing her. At no point was my intention to harass anyone; I was simply voicing legitimate concerns regarding the condition of the hotel, the handling of my reservation, and the level of customer service provided. Overall, the experience was unprofessional, unsanitary, and frustrating. I would not recommend

The blanket and one of the pillows had stains, we had to go to the front desk to tell them our TV said it didn't have service and they gave us a different remote that "might help" (it had tape holding the batteries in, but did indeed help us turn the TV to the correct channel for hdmi), there was only 1 washer and dryer that took quarters but they didn't have a way to get quarters, our floor reeked of marijuana, and the free breakfast was the skimpiest I've ever seen.

It was a good stay! The parking was great!

The back parking lot and pool were an unofficial smoke lounge, so if you're sensitive to smoke, be aware. The halls tended to carry the smell too. My kids didn't feel comfortable going to the pool because of all the smoking. Room was actually pretty clean. WiFi was spotty, but the cell network was down while we were there, so everyone had likely switched to WiFi / video calling. Breakfast was good. They had some fresh fruit, waffles, toast, cereal, etc. And the staff minding the breakfast was helpful and courteous.

Good location for an overnight stay.

Great room for a reasonable price. Did not have time to check out the breakfast. But I would definitely stay there again.

The room was very clean. Good for a night stay.

Check in was easy. The front desk was friendly. There was a funny smell when entering and the trash was overflowing by the front door. I appreciate room service came everyday (stay was Friday-Monday), and they did a great job. Carpet could use a deep cleaning. Fire alarm went off the first night there for over an hour, and it took for guests to ask what was going on to be told that someone was messing with the alarm. The hotel was dated but not too bad to just sleep in.

Staff was helpful. Some fixtures like sink paint was not properly finished yet. Some paint stains on the elevator too.

Excelente opción

No coffee in room

The location is convenient, there was plenty of parking, and some grassy areas at the back of the lot where we could walk our dog. The breakfast was way better than I would have expected. Every property along the highway is SO LOUD, no matter what side of the building you’re on. Everything seemed kind of run down but it was very clean.

Not clean. A place to sleep as long as you keep your eyes wide shut. Nice staff but the building is in need of a re-build. The A/C worked!

Breakfast was good.. shower was handicap accessible. No bath towels were in the room. Check in staff gave us two.. Bed was not queen or king....very small....no bath towels in room.

Broken window latch. Lots of freeway noise.

The rooms and the hallway way smell like someone has been chain smoking for years. Will leave you with a massive head ache.

Nice place. Easy parking and quick access downtown.