WoodSpring Suites Amarillo East I-40

Disappointing

great location, staff and service

Room and hallway smelled like cigarette smoke, hairs on the bedding, and it’s difficult to check-in after hours.

Hotel location was exactly what I needed. The Hotel did not have a lobby/waiting area. After check in process the entrance door felt like you were going into jail or mental facility. The bathroom vent kept me awake the first night because it made a flapping noise all through the night. I have a video I can share with management.

Parking was the only thing I can say was adequate. The hotel from top to bottom is old and dirty. There is active drug use that you can smell and people that are hanging around your vehicles. I had to get up and move my truck to a different part of the lot because when I looked at at 1230 am in the morning there were people right next to my truck. The staff was very accommodating because I had two instances I needed help one being my TV and one being my lights and both times the staff came to my room and fixed it. There is no security staff and the desk is closed all night. I did not feel safe.

Room was clean, and afforadable

I can’t give this 0 stars or I would. We arrived after 10:00 pm, unfortunately, but we’re unable to reach anyone at the phone number provided for over 45 minutes. In fact, I NEVER reached anyone by phone. We finally left and slept in a rest stop down the highway. We have contacted the hotel with no response. Very disappointing.

Exceptional

Closer to work No ice machine

I had a reservation and when I got there thay said they were booked and wouldn't give me a room. I went to a different hotel. Won't even try that place again 😤

Clean room, but hallways and elevator smells pretty bad, and also dirty

Dirty, noisy, uncomfortable bed.

Location Dirty, noisy, uncomfortable bed.

The aroma of marijuana throughout the place

Cleanliness and that it was a suite The aroma of marijuana throughout the place

Clean rooms more often every week

I guess you get what you pay for... room had roaches in it since i stepped in, A/C didnt work, and bed was uncomfortable

Scam. Booked 3 nights, Hotels app showed a total price of $195 after tax and stuff, then the property tried to charge me $277. When I asked Crystal at the front desk how that happened, she told me that’s how much 3 nights @ $53/night costs. After some back and forth, I was granted a full refund and was told to leave immediately. I have no intentions of going back, wouldn’t recommend it.

This property is geared towards extended-stay residents but worked fine for us for one night. We checked in about 9 PM and departed at 7:45 AM. Room was clean, bed OK, minimal toiletries. Did not use WiFi or TV. Outside dumpster was overflowing. Basic inexpensive accommodation.

The kitchenette had nothing in it. No utensils, knives spoons, forks,pans, plates,....nothing. the room had no toaster OR coffee maker. Cooktop was great, full size refrigerator was great. I had to stop and buy basic utensils and a pan, plus plates to eat off of. The bed was HORRIBLE. The most uncomfortable bed i have ever slept on. And even though it cam with 3 pillows. They were absolutely worthless. The deflated the minute you laid on them. All 3 were used on top of each other and i woke up with a massive headache/neckache. Not to mention my entire body ached because of the bed. Was exhausted the entire stay because a good nights sleep was impossible. I am in yown for work every week. I did not rebook for the reasons listed above. Will choose better accommodations elsewhere.