Extended Stay America Suites Arlington

they’ve been telling in the bookings that they serve breakfast. There is nothing more than coffee. There is no to guide around. There is no shuffle to airport. There is no help no guidance. It is very poor. Very sad.

Very good

There was a cockroach in the room. Some of the lights did not work. The toilet barely flushed. The room smelled like cigarette smoke (it was non-smoking!). We did not end up staying the night

no comment.

The photos they have are misleading. It has rooms faced outside. They gave us a room that had not been cleaned. There were bugs all around the floor, all on the tables, all over the bed! We even video LIVE bed bugs crawling on the bed! It is not clean and needs to be removed from this platform. Nobody should stay there unless it’s the LAST option and your life is in danger. Rather stay in the car!

Disappointing

I Would not stay here or book again with this franchise. That is all.

How quiet it was in that area and how I wasn’t bothered by anyone there. WiFi was kind of laggy on my game but by my understanding I believe they had a better WiFi that I could’ve paid for. Also some of my sheets were dirty when I arrived to my room.

Staff was extremely friendly and helpful, beds were a little uncomfortable but fine for a couple days, rooms were very spacious, breakfast was just grab and go muffins

The tub had hair in it and the toilet was stopped up

n/a

Needs better cleaning and also for the rooms to smell better… shower was dirty and had stains on the towels and fridge was dirty as well…

Nothing It smell like homeless

David, the night manager, was divine! That is why I scored as high as I did. He took immediate action on an issue which arose in the 1st room. There were no real amenities for the price I paid. I had to ask for dishes but was not able to get plates, bowls, or cups. No toaster, coffee maker, or hair dryer in the room. I was able to get a pot and a pan, Silver for 2, and what appeared to be 2 toy spoons (the next day after 10 am); when I asked for it, I had to pick it up. Breakfast was the worst. Only 1 carafe of coffee (when it was gone, it was gone). Crunchy granola bars, blueberry muffin (in packaging), instant oatmeal. I expected more compared to the to competitor's this wasn't even mediocre, at best, it was below sub-par. I could go on but this book would be longer.

Good location. Spacious room. The room was clean, just not well-maintained. Microwave, kitchenette, table and chairs in room. I really hate leaving bad reviews, but with just a little more effort this hotel could be much better. For example, the bathroom door in room 110 sticks badly. A skilled maintenance person could fix it 5 minutes, by sanding the edge, make it look better, and keep it from getting worse. But if you ignore it, the edge of the door will just get more and more damaged. The breakfast is clearly described as simple, with just coffee, hot water for instant oatmeal, tea, and instant hot chocolate, packaged muffins, and granola bars. But no one was keeping an eye on it and by 8:15 there was no hot chocolate and only one muffin left.

No

Pleasant

Good

Not very welcoming. Say’s continental breakfast, but what was provided was just prepackaged not very good muffins and instant oatmeal. The coffee was not very good and only two kinds of creamers and both were sweet. The toilet didn’t flush properly, we had to take the cover off so that we could get to the float to get it to flush. The bathroom door didn’t shut and open properly. They didn’t come by and leave fresh linens, we had to go ask for them.

Great location. Clean and quiet. The queen size bed was in fact a full size bed.