Holiday Inn Express & Suites Arlington North - Stadium Area by IHG

Not bad

Overall good hotel and location. Easy to access. Unfortunately for the guest, there was a boiler issue and no hot water available over a 24+ hour span. I may look at other options next time visiting area. Weekend rates were elevated for events going in the area. I was there for The Eagles concert. Nice shuttle service was offered by a third party business that ran to a drop zone at the ballpark.

Exceptional

Bathtub didn’t drain well, still had long blonde hair everywhere. Dust all over the back of the toilet.

Roaches! Need I say more?!

It's a "never again" for me. From waiting in a line for 20 minutes to check in, to the dirty run down room, to the bad elevators, to paying what we did for 1 night i expected way more, and to bring home bed bugs. We will never stay here again.

Close to ranger stadium Room wasn’t cleaned, tub got backed up after each shower and beds weren’t comfortable

Very good

Property seemed runned down. Windows were foggy, elevator sketchy. Not filthy, but certainly not clean. I’ll look around before returning.

Location good room was clean Tv didn't work and nobody bothered to try and fix it while we were there for 2 days. Plugs by bed were shoved into wall or worn out nothing would charge from them. Someone tried to enter our room at 5 in the morning and woke us up because they rented it to someone else after we were checked in then called and woke us up after that to verify we were in the room.

Ok Ok

Exceptional

Tried for a week to speak to manager prior to my arrival. Left messages for the hotel on booking.com and never received a response. Check in was terrible for our team. Hotel worked with me to cancel 1 of my reserved rooms but has not communicated to booking.com that they approved the cancellation so that I can get a refund from booking.com.

Very good

The room was in terrible shape. The toilet seat was hanging off. I had to tighten the screws myself, the hot water did not work, the mini fridge was not working, the usb outlets for my phone chargers were broken, the fan in the bathroom did not work.

Very good

Location Building need maintenance

Poor

The location,cooling system and comfortable beds. None

Just a very poorly ran and not keep current (mattress) Holiday Inn Express. It’s obvious MANY have stayed in that room as Six Flags, AT&T Stadium and Globe Life park are just right there. Great location…..poor upkeep of a Holiday Inn.