Residence Inn by Marriott Asheville Biltmore

Good

The breakfast was awesome, and staff was very knowledgeable about the area. Elevator was not working and the pool was being repaired.

Exceptional

Staff was very friendly and helpful. Room was clean when we checked, in but the day housekeeping came they did not do a good job in the bathroom.

We booked the Studio Room. Although it was spacious, the bed was hard, and it seemed quite small for a queen-size. It didn't have a bathtub in the bathroom, as advertised. The pool and hot tub were out of service for repair, which was quite a disappointment for us. Breakfast offered a limited selection of dishes. Some staff were nice, while others were not. Low-budget hotel!

Location Ac unit sounded like a jet plane starting up and very loud . Had a hard time sleeping since it would wake us up when it came to n

Staff was very friendly and helpful. The gentleman who checked us in was extremely kind and went above and beyond. You could tell the hotel and been recently renovated. We didn't like the set up of the bathroom, with the sink outside. Breakfast was mid, but the staff on duty in the cafe was monitoring every little thing we did and made us feel uncomfortable.

Staff very friendly.

Exceptional

Great staff. All were friendly, professional and helpful

Great place to stay.

Very nice stay, facility was nice and so was the staff We kept having issues with our ac and staying on what we set it on.

We kept having issues with our ac and staying on what we set it on.

Joint birthday celebration with my husband. Breakfast was excellent! Cage free scrambled eggs, sausage links, bacon, potato slices with skins, onions and peppers . Toast, bagels, muffins, bread, DIY waffles, cereal, yogurt, fruit… close to all but far enough for privacy. Informative and friendly staff. Front desk young man gave us the best pizza just three storefronts away! Standard Pizza is so not standard. Clean efficiency rooms. No complaints. Will go again. Only 1/2 mile to entrance of Biltmore.

Cleanliness, location A little pricey. Check in staff not too friendly but ok . Not what you normally experience at other Marriot Inns

Exceptional

At night our room was quiet, dark, and just right for sleeping. Our bed was very comfortable. All staff were polite, friendly, and professional.

The Property was very nice and area charming so sad for what happened to the people in Asheville the week after we left

Great staff, clean, nice breakfast, quiet, great amenities. I travel a lot and was very impressed with this hotel!

We loved this Inn. Very clean, has excellent staff, blackout drapes. Loaded with refrig, stove, dishwasher and lots of fresh white towels. Breakfast was wonderful. Hot coffee, tea,juice, eggs, toast, oatmeal, yogurt, it was all there. We were also 1 mile from Biltimore gate, and 3 miles from downtown. Highly recommend this place if you come for a night or a week.