Homewood Suites by Hilton Atlanta Buckhead Pharr Road

Exceptional

Clean and quiet room with a comfortable bed. The ceiling throughout the bathroom/kitchen area had water damage, which I don't attribute to a cleanliness issue but instead a maintenance issue. The shower water took 4 or 5 minutes to heat up, however it did eventually get hot. Only one of the two elevators worked, and it was pretty slow. Front desk staff never seemed too eager to assist and weren't overly friendly, though certainly not rude. The housekeepers were all very friendly and welcoming! Parking was $14 but super convenient on the rainy day I arrived as the parking garage was directly attached to the hotel with covered access to the lobby. Great location within walking distance to many restaurants, shops, and the Buckhead Theatre (15 minutes by foot). If I return to the area I would consider staying here again for one or two nights, but probably not for a lengthier stay.

Exceptional

I like the look of the hotel. The elevators need a serious upgrade. The elevators are slow and old looking.

The property was excellent. It was clean with very nice decor and they staff very accommodating. The property had a very nice bar, indoor pool and patio/courtyard There was nothing worth mentioning to say there was something I did not like.

Superb

Exceptional

Room was very clean and comfortable.

The hotel itself is veryyyyy nice and modern. Loved the look. The suite was very nice as well with the kitchen appliances. The bartender had the energy. The staff were great too. The breakfast tacos 10/10. My only complaint was the AC unit. It makes a loud scary noise everytime it’s getting ready to come on. I could not stand it. I don’t sleep hard so it literally woke me up everytime.

Very nice staff and well kept and clean rooms.

Bad

Exceptional

Really good breakfast and room Room cleaning was delayed

Exceptional

Nice lady at the bar and she was helpful in creating a nice beverage for me after a long drive. Big kudos to her!!

The over All experience that you anticipate. This location and all the comfort you desire in the Heart of The One and Only most highlighted places of Atlanta know worldwide as BUCKHEAD!! You can get no closer, Finer nor all day everyday entertaining and relaxing than the Home wood suites on Pharr Rd. Look no further nor wider or you will miss the Bliss of Atlanta. Park, Walk, transit you name it this Hotel is Bulls eye!! Book it and you will not regret it. Just stay not one at least two nights and each visit to the ATL you will repeat your stay just as I do and will continue to do!!!

Love this place when I visit Atlanta

Location was great, and my room was clean with plenty of natural light, which I appreciated. Unfortunately, the service experience overshadowed the positives. The receptionist was very rude and barely acknowledged me upon arrival. At 11 PM, the front door was locked, and when I knocked, she seemed visibly annoyed and treated me poorly. The breakfast buffet was also disappointing. Several items were missing, and when we asked for replacements, the staff appeared bothered and took about 25 minutes to restock the food. To make matters worse, I was charged for parking even though I clearly stated that we did not use the parking garage. Overall, the lack of hospitality and poor customer service made this stay far less enjoyable than expected. Very disappointing experience from beginning to end. The receptionist was extremely rude and barely acknowledged me when I arrived. At 11 AM, the front door was locked, and when I knocked, she appeared visibly annoyed and treated me poorly. The breakfast buffet was also disappointing. Several items were missing, and when we politely asked for them to be replaced, the staff acted bothered and took around 25 minutes to refill the food. Unfortunately, the attitude from the staff remained unfriendly throughout our stay. On top of that, I was charged for parking even though I clearly explained that we did not use the parking garage. Customer service and hospitality were seriously lacking.

Exceptional

Everything was nice and comfortable staff was great room was great , great experience