The Ritz-Carlton, Atlanta

Exceptional

The place was nice and the staff was helpful The check in and check out process was very chaotic and seemed disorganized

The service across the entire hotel was top notch (e.g. cleaning crew, front desk, bell hop, valet, etc.). The staff were the standout for this hotel. The location of the hotel is great - right in the heart of downtown Atlanta. The hotel restaurant had pretty good food and was convenient. The hotel gym had great equipment in it. The valet team was fast and super efficient. Most of the staff remembered my name throughout my entire stay, which was a very warm touch. Big thank you to Ryan, who was so helpful for my entire stay and made me laugh the whole weekend. Also, big thank you to Shane, who was the bartender for the hotel bar. My drinks were amazing! I absolutely plan to return to Ritz-Carlton Atlanta on my next trip to the city.

Couldn’t even reach an operator or the concierge

N/a No pool or spa

Exceptional

Everything I loved everything about the property in little hospitality

Very good

Always a lovely time at the Ritz Carlton:-)

Great stay!

N/A

No pink / no blood . It came out rare to med But lots of blood . They offered to redo it but I had no time. Bellman left my hanging clothes in the closet ( what bell person does not check closet ?). I tried calling them for 3 hours they never answered the phone. I had to call corporate Marriott hdq For help . Finally spoke to security and located my left behind belongings in closet Bed comfort was good /everything else bad The hotel seemed deserted. Arrival May5 Holiday Inn would have been better

Exceptional

Got double billed for my room even after speaking with a manage who said would have it corrected. Paid nearly $300 in pa

Got double billed for my...

The room was spotless, well-maintained, and provided a relaxing environment after a long day. Every detail reflected the high standard you would expect from a Ritz-Carlton property. Although I did not have the opportunity to try the breakfast, everything else about my stay was excellent. I would highly recommend this hotel to anyone visiting Atlanta and looking for exceptional service and a clean, comfortable place to stay.

Just excellent

Every employee, from the bellmen to the front desk and room service were really sharp. The y were helpful, very polite. , and just happy people. Great stay….I will be back

Thought it would have been alittle better for a 5 star hotel with such a rich reputation but overall it was just ok

Great atmosphere. Professional staff and a phenomenal service.