WoodSpring Suites Augusta Riverwatch

Had a smell

As best as it gets. Not bad for finishing something within my budget. Close to the highway, perfect for a quick stop and go hotel.

The shower didn't work and the sink did not hold water. It was hard trying to get clean with that problem. It took a long time to finish. It was a bad experience. Not much. I feel like I overpaid for the service I received.

Everything

The room was clean, the staff was also very friendly and helpful.

Excelente gracias

Loved it

Skip

The location was fine Very dirty and smell of smoke and marijuana throughout the building. No doors on kitchen cabinets no dishes or utensils although there is a kitchen. When I asked the staff, they said you have to buy them yourself and bring them in. Shower curtain and tub were moldy

No cleaning service unless you are staying longer than 7 days. The room smelled and I could not remove the smell.

Could smell weed in the elevator, hallway and outside. Broken nightstand and lamp…one of the towels was stained with dirty feet prints. Shady people hanging out in the parking lot…not what I was expecting. Other than that and the $500 spent, I guess it was ok. We didn’t die and the car was not broken into.

Not clean at all, wifi did not work, cheap for a reason

The room smelled disgusting. There was visible dog food in the air conditioning unit. There was no trash can in the room. There was literally only one towel that my husband and I had to share. The drawers all had dirt and dust in them. A fire alarm also went off at 4:00AM forcing everyone outside for several hours. Overall worst hotel experience ever.

I actually walked out of the hotel and booked another hotel next-door because I did not feel safe

Terrible stay. The bathroom was absolutely . Its diabolical. Who ever was responsible for cleaning definitely skipped the bathroom. There was hair in the shower and dirt marks on the tub. Toilet was also filthy. There was not enough towels or tissue available. There was only one tissue and another used one left by the other guests. I'm pretty sure the sheets weren't washed. The cupboards didn't even doors on it. There was no privacy/do not disturb tags to put on the doors. When assistance was needed by maintenance workers they weren't available, instead we where handed used appliances instead. Also, in the booking it said there is no smoking allowed, however, one of the workers was smoking, very conflicting. Most of all though, the biggest problem really is just the cleanliness. Please invest in proper cleaners.

Would be nice if there was more than 1 washer working. Would’ve also been nice when an issue was brought up about someone abandoning clothes in the working washer, that it was addressed properly. The stay was not too terrible but for these issues to come up and no real answer on them being addressed, basically felt like I got an “f you”, is very disappointing and concerning.

The bathroom had no shower curtain. The floors were dirty and the toilet was disgusting. The linen on bed was nasty & had hair all over it. And it says pet friendly but they dont say on the website that there is a $65 charge (non-refundable) to have a pet. I would not recommend.

Makayla did an excellent job in providing excellent customer service. Room was clean! Loading and unloading belonging was easy!

Room was clean, enough cooking space.

They charged me more than the price I got in this app