Sunsera Boutique Suites

Hotel is currently under construction

Visited due to a last minute business trip Reservation was a disaster ! checked into a dirty room . I mean Filthy !! Everything was under construction lobby was closed Some older gentleman , with a receiving hairline, Had the worst STANK ATTITUDE . His looks matches his service.

The place was under construction. The rooms were dirty dingy very smelly the lamps did not work the lamp shades were broken and old the tv didn’t work. It was the hotel from hell I could not stay there and ended leaving. I wish to have my money refunded

Transferring to new ownership I was told on arrival after a 14 hour drive, no breakfast, no coffee, no ice, no pool, no fitness room, no laundry. Staff couldn’t care less, said it between you and Expedia, I’m just an employee, can’t do nothing. Never going to trust Expedia again.

The pool is closed. Refrigerator didn’t work no continental breakfast

The hotel was under construction and there was no breakfast and the ice machines were out of order

The room was clean and comfortable. The property is undergoing renovations when we stayed but it was not a problem. It's situated just off the expressway but was quiet. Parking was ample and staff were great. We would stay at the Sunsera Boutique Suites again. Thank you.

👍 staff and management is

The room was absolutely awful!! See pictures The bed was busted or something in one side. The shower was so dirty I didnt want to shower in it

ok

It was horrible. The shower was clogged yhe whole time. They didn't have any amenities. Everything was out. After explaining that the tub was clogged and we needed another room they wouldnt charge our room . Horrible

Booked this hotel, not knowing they were under construction. Construction materials all in the lobby. Pool was closed, no breakfast, no laundry. Place was dirty, room was not super clean either. Floors were sticky and carpet gross. The room beside us had a huge pile of trash stacked outside of their door that stunk up the whole hall. It stayed there overnight and was even bigger when we got up the next morning. Do not recommend.

Property advertised amenities of pool, gym and breakfast. None of these were provided. Lobby was half full of construction materials and pallets. Obviously in the process of renovating an old hotel. Not ready for prime time.

Nails in parking lots. Getting in people car tires and the don’t want to do anything about it. Hotel under construction. Under construction I understand but if there gonna leave nails in parking lot they should be prepared to take care of the situation.

Customer service

Staff was okay but nothing else No handicapped rooms at all even though it's advertised I was put on second floor, which could've been a disaster had it been an emergency since I can't do stairs, but they do have an elevator for normal use. There was no ice available. One of the staff went out to get some. There was no pool working. There was no seats available inside the room because it wasn't handicapped and everything a low seat. I called booking.com to have them remove handicapped availability and that hasn't been done!!!! And we booked in advance.

The most terrible airline i’ve ever flown on. The flight attendants are rude and charge 4$ for a coke! Insane! Also, 110$ for a carry on and 25$ check in fee for EACH PERSON! Ridiculous

This hotel is under renovation. There is no breakfast. There is no pool and that’s not even including the room issues. They advertise that they have breakfast and a pool and they have neither basically what you will get from your experience at this hotel is BARE minimum. The towels were used. The sink looked like it was going to fall off. The toilet was leaking. We found somebody’s trash in the bathroom when we got there so they didn’t properly clean. Smears on the window as if they just sprayed where there was a dirty spot and went to the next room to “clean”.

The hotel is under construction, but the rooms are nice and clean.

Affordable Price.The Facility is going through a remodel. With that in mind. I would recommend this Hotel N/A