Best Western Inn of Chandler

My husband got bitten all over his arms and back by bed bugs. It has been over 10 days and he still can’t get rid of the itch and urge to scratch. He is in pain. He called the hotel directly to let them know about it and got told that they couldn’t do anything because “we had booked the room via Expedia”. This is unacceptable. They have to be held accountable.

It was good...its clean and quiet even though its right off the highway. The hot rub needed a good cleaning but other then that it was a good Spot.

The room was clean except we dropped something behind the TV stand. When we had to move the really heavy furniture to grab what fell, I found a small travel bag that belonged to a previous guest underneath the stand. I'm not faulting the maids for that since nobody is moving that absurdly heavy thing to clean underneath everyday. Everything else was great. Breakfast was good, but there was little variety. The juice machine ran out of orange juice, but the front desk clerk replaced it right away.

Everything was clean. There was free breakfast. Well stocked. Old and basic rooms

Eggs were runny & biscuits were old. I did not go in the pool or hot tub.

Bathroom was VERY small and the only vending machine didn’t work

Nice room, clean

Didn’t stay. Unknowingly I had to have a deposit in addition to cost of stay. If I had known in advance I would have had it. Found no info stating that a deposit was necessary. They wouldn’t allow a stay because I didn’t have the full amount of deposit which I wasn’t informed ahead of time that it would be needed. Have stayed at many hotels in US and Europe and never needed deposit in addition to cost of fee. They said it is listed on the registration but found no such information.

The pool area was too open for the public to see. Other than that the stay was great.

Exceptional

Quick stop

Nice place

My stay was just perfect for what I was looking for and paid for. The property is dated but it worked for me. I love Mexican food and next door I ate twice. I will return if I am in the area and need a room.

Great experience for my family of 4. Great warm breakfast daily and staff overall were great and I definitely would stay here again!

It's fine. Basic needs are met but nothing exciting.

This place was excellent for this price range and we would certainly stay here again. Staff were friendly, hospitable, breakfast was fresh with a good variety of choices, parking was ample, felt safe inside the building and out. All in all, it was a good place to stay.

Staff and facilities were very good. Room was very clean and quiet. Nothing that I can think of.

Nothing that I can think of.

Breakfast was really good .,they were very nice and courteous. The rooms “clean as can be” , I will definitely stay there again .

I love that you all provide a great selection of idems to choose from for breakfast. I really can't complain about anything. I think the room was clean, the cleaning staff asked if I needed anything everyday. I enjoyed my stay!