Hampton Inn & Suites Chapel Hill/Durham, Area

Great stay. Everything was clean and all needs taken care of.

Evening staff was superb!

Excellent choice and quality. All was fresh and inviting and the service was excellent. I especially enjoyed the waffles and scrambled eggs. I also noted how clean everything was. Thanks for the lovely experience. We missed having a safe in our room. The bedside tables could have been a little larger but that's only because I have a BPAP machine. So no biggee for most folks. The service was great so all in all it was a perfect stay.

Location. I have a brother in hospice care across the street. Breakfast was typical but good. Only there one night. The room appeared good at first but was oddly configured as if it was originally something else. Light switches were in weird places and no lights over the bathroom sink. Thermostats were confusing or non functional. There were two TVs but one remote (desk could not find another). Pool was closed on the hottest day of the year. Given the location, we may come back but I'll ask to see the room first and check on the pool status.

Little things made this a solid 2 star hotel. Like the sink faucet was positioned to far back from the edge of the sink making it difficult to wash your face. Also, the exposed caulking around the shower stall looked cheap and unprofessional.

Average at best. Needs updating.

Room very big & comfortable

Check-in was a breeze very friendly staff. Housekeeping we thanked very much I will stay was very comfortable and enjoyable the morning breakfast very nice too! Thanked the team several times. When I'm back in town I will stay here again. Guest Catherine Caldwell and her family

good job, everyone!

Everything was great! The room location was quiet. The interior of the room was clean and spacious. The front lobby clean, professional front desk personnel. I did not like that parking had to be paid daily. It was an open lot with no cover or closure for safety. Did not see any security for the price of parking. This I did not appreciate- and was unaware of.

Beautiful place very clean and quite. Would stay again.

Very good

Very good

Location Air conditioning did work, TV didn't work room 322 beware

Need better explanation of parking policy

Expedia and Hampton Inn did not communicate the change, so while my husband attended a conference Hampton Inn checked him out and removed all of his items. After the conferencehe returned, locked out, and had to pay the hotel directly for another night and reclaim his belongings. A relaxing trip turned into a stressful trip. Expedia refunded us for the night we paid for in advance, and the hotel charged us an extra $75 above the rate we had originally paid with Expedia. I have several reservations with Expedia and this experience has definitely made me cautious about anymore future bookings.

Great staff, very helpful.

Superb

Everything!! N/a

Good