City Express by Marriott Charlotte South End

It was good for one night only. An old best western with a little spruce. Small lobby. More of a motel than true Marriott brand quality. Staff was lovely. Air conditioning was loud and old style. CITGO across the street. Room was clean. Has fridge and microwave.

Room was great! Very clean, and close by to the airport

Great hotel stay for a week while i underwent surgery in NC. The staff was incredible and the breakfast was great as well!

Stayed one night because of flight delay. Easy check in and check out. Courteous staff.

Nice property ! Very clean with nice views

Poor

Everything was ideal,

Clean room, breakfast not good

My friend and I stayed there for one night. The staff notified us that the power would be cut the next morning, which we didnt mind, but we never received our deposit back because we “destroyed the towels with makeup” WE BROUGHT OUR OWN TOWELS AND WASHRAGS. The staff was rude when we called about this mistake and have lied saying they would email us and follow up on the matter but haven’t. This place is a scam, and I won’t be returning. If you book take video or picture evidence of how you leave the room or expect them to lie and take advantage of you.

I was only there for a few hours, I didn’t get to try breakfast, room was large and clean, it looked a little dated but could tell something’s had been upgraded. Overall stay was nice. Your shuttle service both the night driver and morning drivers were most excellent.

Very good

Bad

My room was clean and stocked with plenty of towels, which was very nice! When I walked in, the room was set to a comfortable temperature, which was enjoyable since it was very hot outside. The staff was very friendly upon check-in and helpful. The breakfast was okay. There wasn't much of a choice for hot items. There just weren't many options. There were scrambled eggs and ham slices. I would have liked oatmeal, grits, or even waffles. There was no yogurt and only plain bagels. I did not utilize any of the other amenities to be able to review them.

Breakfast was alright. They had two hot items and the standard. Room service was good. However outside the property seems unsafe and people hanging around at night. Someone suggested us to park the car infront of the hotel as there are car break ins due to drug addicts.

The location was also very convenient for our needs and made it easy to get where we needed to go. Overall, the excellent customer service and convenient location made for a positive experience, and we would stay here again.

Great location attentive staff and clean rooms. Nothing

Yes!

Everything was alright at first. Until I got home a looked on my bank account and they charged me more money for a deposit than it was suppose to be. Another thing that I didn’t like was Sunday morning a worker was entering our room at 8:15 am like he was right I jumped up so fast cause what you got going on. Just pay attention to your bank card closely cause if you don’t they will try to get you.

I really enjoyed this hotel! We came for the night to go to a concert at the Bank of America Stadium! It was affordable and not too far from the stadium, about 15ish minutes. The room and bathroom were clean and the room temperature was nice and cool. The beds were comfortable and overall it was a great experience! I highly recommend. If I come back to a concert here I will stay at this location again!

This hotel was clean, convenient, had a good breakfast, and was reasonably priced. I would stay again if in the area.