Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
About Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
Located 9.3 miles from SouthPark, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 3-star accommodations in Charlotte and features a seasonal outdoor swimming pool, a fitness center and a shared lounge. Located around 10 miles from Carowinds Amusement Park, the hotel with free WiFi is also 12 miles away from Freedom Park. The property provides a 24-hour front desk, a business center and luggage storage for guests. Guest rooms are equipped with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while certain rooms at the hotel also offer a seating area. Guest rooms include a closet. Breakfast is available, and includes buffet, continental and American options. Mint Museum of Art is 13 miles from Holiday Inn Express & Suites Charlotte - Ballantyne by IHG, while Billy Graham Library is 14 miles away. Charlotte Douglas International Airport is 14 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Super roomy and clean comfortable bed
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The elevator was broken. We stayed on the 3rd floor. We should have gotten a discount or something.
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Great place to stay. Very clean and in great area!
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My wife won’t stay in the place that has a least bit of feels to it. She was very pleased with the cleanliness of this location.
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The elevators didn't work and you had to use the steps which made us lose one of our bags we could not take everything at once it was Left outside and some one took the bag.Clean rooms
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I travel quite a bit for work. Honestly, this was one of the hotels I've stayed at in quite some time. The rooms were very nice and well appointed. The bathroom was also very nice and shower just amazing with easy showcontrols, elegant glass doors, and a hidden drain that worked great. The complimentary breakfast was good, and the coffee makers were a brand new, high tech machine that actually grinds the beans right in front of you and then brews you a nice fresh cup of coffee that tasted amazing, and I'm a coffee snob with a commercial grade espresso machine at home. And, you can access these coffee machines 24/7! Staff was super nice too. All in all it was a really great stay, and I highly recommend staying here!!
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Great staff and very friendly environment
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Location is not convenient
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We had help carrying our luggage down the stairs but walking up and down those stairs was very uncomfortable! When the breakfast is fresh such as the cinnamon rolls they were outstanding! Today they were hard and dry!
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Everything about the place was amazing. Just the elevator didn’t work
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👏
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Very enjoyable stay; clean room; good breakfast; ample parking.
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Clean room, good breakfast
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I would easily give the overall hotel staff a 5-star rating, as most interactions have been wonderful. Unfortunately, I had a very unpleasant interaction with Emany at the front desk this morning. She was condescending and lacked the hospitality standard shown by the rest of the team. I hope management can address this, as the rest of your staff is fantastic. Leila, front desk clerk was always professional and courteous.
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Great stay nice area very convenient
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The room was very clean, bed and pillows were amazing! I want to know brand of pillows and where to buy. RJ or AJ who checked us in was very friendly, professional and accommodating. The only issue we came across was the elevators were not working. He did find us a room on first floor. We would stay there again.
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Everything would have been excellent about this stay. However, the elevators were down the entire stay. I did not want to walk up and down stairs with my luggage and with heels. There was no compensation given for the inconvenience. If they can guarantee elevators are working would come back.
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I love this hotel and its location… maybe a softer pillow option would be good!
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When we arrived we were told the elevator was out of order. The staff was very helpful in getting us a room on the first floor. I would like to see a few gluten free options for breakfast as I have a gluten allergy
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The elevators wasn't working and I was on the third floor
