Sonesta Select Charlotte University Research Park

This is an honest review. If you’re in a bind and have no other choice then stay here. But if you’re in a can spare an extra few more dollars then please don’t. No breakfast at all, I paid for a balcony room and I was unable to utilize it due to the fact that the door was broken. I went to tell the front desk that the door was broken and they said the6 would send someone, however no one ever showed up. The ice machine was broken. It smelled awful, there was a ring around the tub, weed wrappers, cigarettes burns even tho it’s listed as a non smoking property. The carpet is dirty not only in the room but through the hallway too. The lobby is beautiful and smells amazing. However once you turn the corner it’s disgusting. I wouldn’t want my dog to stay here. I was so very disappointed in the stay. I went out to get blankets to sleep on and dispose of because it was giving very much bedbugs. Like I said if you have a few more dollars go somewhere else. If this is in your budget then just know it’s gross and the staff suck. Oh yea and there were people hoping over the fence in the middle of the night. SMH

So I booked this spot for a special occasion, Father’s Day and my significant others birthday. The main elevator was broken so we had to walk a pretty good distance to get to the secondary elevator. Upon arriving to our floor we was greeted by a big black trash bag and a target shopping basket. Not pleasing to eye of course. Good thing our room was cleaned to perfection. The staff was helpful directing us how to turn on the air unit. We didn’t use the kitchen and parking was great.

Very nicely appointed room and extremely polite and efficient staff. Just some folks staying there seemed a little sketchy.

The picture on the tv was not clear , I made a reservation on line but when I got there they claimed they couldn’t find even after giving them the booking number, so I ended up paying more !!!

My stay was great. I was there Juneteenth weekend. My only issue was that the fridge was not on when I got there and my tv was static on every channel! But I would stay again

Front desk help is always friendly and helpful.

Location was convenient with some restaurant options and close to Blue Line station that was rode into downtown Charlotte.

Thanks

Room was DISGUSTING. I barely wanted to sleep or step on ground barefoot. Sink clogged. Shower had stains. Dont even get me started on the balcony/ patio. DISGUSTING. THEN we couldnt utilize sofa bed there were stains from god knows where all over.

Property was nice and room had a balcony

Exceptional

The Staff was outstanding, facilities were great and location was amazing! They didn't have a breakfast, but that was ok.

Exceptional

Cleaning need to be better

Superb

Big parking

The room that was advertised was not what was received. The king suite is what I paid for it was just a regular room no onning with a king bed. The TV was not working. No WiFi and no iron in the room. Then when I went to complain and ask for another room they said they would have to call management. It was only when I mentioned wanting a refund is when they decided to move my room and it was still bad. Only difference was the TV worked. Never again.

Nothing was to like Everything was dirty

Great location and clean water pressure and temperature of the water

Outside was clean Small rooms