Holiday Inn Chicago Dwtn - The Mart by IHG

Great location!

Room was clean and in excellent condition. The staff were a delight and helpful, had some nice and funny conversations with them. Breakfast buffet was on point, delicious and plenty. Bar staff were excellent as well. Overall great experience and great stay at this hotel

Breakfast buffet is excellent. Restaurant staff and service is excellent for both breakfast and dinner. Limited dinner menu but very well prepared.

The only thing I disliked was the bathroom light timer. It turned off every 5-10 mins even if you’re in the bathroom moving about.

The staff was very welcoming! Room clean and breakfast buffet was very good.

The hotel staff were fantastic, welcoming and helpful. The room was your average hotel room. It was conveniently located off the river walk and near a transit stop. My only complaint was the loudness of the lobby and bar area. It echoes up the hotel so you can hear people partying until 3am in your room.

Breakfast was not good and over priced

This hotel was in a great location. The staff was friendly and helpful- anything we needed was addressed right away. The lounge was beautiful and having a market ope 24 hours was great. I would recommend staying here if you’re visiting downtown Chicago!

good staff.

在grocery store工作的女性stuff态度很差

Front door broken , had to go around. Had to take two elevators and go through a maze to get to my room

Good

This hotel is very conveniently located near the river. The staff are all so friendly and helpful.

So good so far

Clean room and very good location

The hotel was perfect for what we needed! The king-size room was very comfortable. The staff consistently text and was responsive to anything we needed. Great service! The 15th floor lobby and restaurant are great for hanging out and catching a drink at the bar or grabbing a bite or a snack. Even had Garrett‘s popcorn! I would definitely stay there again. We really liked location because it wasn’t in its own nook without much around in that particular cul-de-sac, but it led you right back to the main street and bridge area so you can walk the riverwalk easily.

Didn't like the breakfast.

Very nice room and great location.

It was great highly recommended no complaints at all.

Extra charge for late check out , beside check in time is too much late looks like taking advantage from travelers who arrive early