Holiday Inn Express & Suites Clovis-Fresno Area by IHG

Overall, our stay was exelent and we enjoyed the hotel. However, when we went to the front desk at night to ask a few questions, the receptionist answered them, but we felt that she seemed somewhat uninterested and not very welcoming. A friendlier and more attentive attitude would have made our experience even better.

Friendly staff, clean and quiet room. My hotel of choice moving forward!

Everything was great, we really enjoyed our stay here. Staff was very friendly and helpful, rooms were clean and well kept.

Nice and clean

The property was clean and maintained. Location was great for the reason we visited. Breakfast was okay, but could be a little dry. Didn’t seem to be a ton of care put into it. Room was clean, spacious, and met expectations.

When I checked into my room. . It was a suite king bed and a sofa sleeper. Bathroom lock was broken missing a remote. Phone line was cut. And main blind wasn’t working. When I checked into an older white lady was very helpful. Said she would get sheets blanket for the sofa sleeper let and a remote(which was missing) later that night I came back to the hotel there was a heavy set woman with short hair. No smile seemed like she didn’t want to help .when I asked for pillows she said she had none. Also told her about blinds . Next day before checking out I noticed only 2 towels . Had 4 total in my room. New lady I. Front was taking forever . So I just called she said I would need to go downstairs to grab these items . I said forget it. Won’t be staying g here again!!

We were greeted as we walked into the hotel. The room was very clean and included a coffee maker and small refrigerator in the mini suite. The breakfast offered was outstanding and well stocked by the attendant .We look forward to another stay at another Holiday Inn Express in the future.

Kids loved the breakfast especially the delicious cinnamon rolls.

Average stay breakfast average

Excellent hotel all around.

Also a great location, close to lots of restaurants and shopping. We’ll definitely stay again next time we’re in town.

Terrible stay beds were uncomfortable they put us next to the storage room and entrance door all night doors opening and closing window blinds didn’t block out cars that parked in front of your room so head lights kept going off and on. The breakfast was good. No smart T.V and showers were outdated! 👎👎👎👎 for what I paid for one night never again!! Oh and no restaurant close by!!!

> > Since our room wasn't available yet, we left and returned later in the afternoon. Thankfully, Sabrina at the front desk was the complete opposite—welcoming, professional, and genuinely helpful. She checked us in without any issues and made us feel like valued guests. > > The hotel itself is decent. The rooms are modern, the location is convenient, and noise levels were minimal. If customer service is not important to you, you may enjoy your stay. However, if hospitality and professionalism matter, I would think twice. After reading other reviews, it seems poor customer service is a recurring issue here. > > The biggest problem came after checkout when I discovered a $167 "no-show" charge on my account. Apparently, there was confusion regarding my reservation dates, despite the fact that I stayed in the hotel, in the same room, for the duration of my trip. When I called, the same employee initially

The facility was clean and comfortable, and the breakfast was good. The staff were ok. The fromt desk staff, were not very friendly and did not offer great customer service.

It was clean and comfortable. The staff was very nice and helpful No washcloths - little thing

This place was well kept and safe. No problems at all. Room was clean, had enough room and updated. Thanks staff

Nice staff. Very clean and relatively modern nice location. A solid place to stay

I enjoyed everything in the hotel

Very accommodating when we needed a late checkout as plane was delayed.

Yes