Comfort Inn South Chesterfield - Colonial Heights

A dirty sock was in the corner beside the bed. The tv remote had cheese on it. Something was going on with the fan in the bathroom and the elevator was out of order one day. Parking was questionable.

Very Noisy!! and train line at the back and next to gas station and macdonald's and subway

Clean and nice smelling room. Housekeeper was friendly. Front desk person did his best to find two rooms next to each other for me and my wife and for my daughter and her family. Breakfast was good and all attended.

I love this place!! Every time I come into town for a few days. This hotel is my to go place. Staff been good to me. Room clean. This time I stayed the elevator was down but staff still did their best to keep me happy. They did their job and kept me happy. Thank you and see you soon!!!!

Elevators were broke; night clerk was very hard to understand, but did accommodate with room on the first floor. Hotel is pretty beat up and showring wear. Cleanliness was average to slightly above. This property is NOT in keeping with what I usually see from Comfort Inns.

Clean and had very helpful staff

The 1st room they gave us wasn’t clean . Had to get another room key then the fire alarm kept going off . Not updated but you get what you pay for

I was happy with the hotel except the train that was close by. It didn’t bother me but others could hear it.

The breakfast was great More breakfast options

the guy at the front desk gave my key card to me in a used key sleeve- with food stains on it. if they're reusing paper sleeves/envelopes, what else are they reusing??

Very comfortable nothing

In addition, the bathroom walls had several noticeable brown marks and patch repairs, which affected the overall appearance and cleanliness of the room. The ironing board cover was also heavily stained and in need of replacement. We hope these maintenance and guest service concerns will be addressed for future guests.

We stayed here on our way back home and left at midnight to avoid traffic through DC and NYC. Guys at the front desk were super helpful getting us out quickly and even giving us coffee and a bagel to go. Very nice!

Also, there is an active train in the area that runs during the night, blowing its whistle and woke us every 2 hours. Make sure you ask about the train and stay away from that side of the hotel. Choice Hotels and property personnel where notified after I arrived home and stated they will try and do better in the future.

The room appeared clean. The bed was only fair. Breakfast was ok. The room key fiasco was a joke. If I even put the room key in my purse not even close to electronics or credit cards, it would loose programming, making it essentially worthless. I have never had this problem staying at any other hotel. Loud noise all through the night was way too much. Even my Apple Watch warned me of excessive noise. We were on the side just next to the gas station where large trucks refueled all night long. Trains also added to the noise. To ask if the property was a “romantic place to stay” was a real joke!

Good for a short stay with minimal amenities. This hotel.is on the older side and right in the middle of a busy area. Walking distance to gas station and McDonald's.

Door would not properly lock, had to ask to move to a different room. Rooms had an odor

Upgrade to entire hotel.

Very good breakfast, hot.

It was open when I needed to stop driving First set of blinds in the room were closed but you can see through them from the exterior