Best Western Executive Inn & Suites

Very nice hotel in convenient location. Only downside is no elevator and we had a second floor room with big bags.

There is a hole in the tub where the spout is and water barely drains.

Didn’t check during the booking process but this hotel does not have an elevator, and I have a very bad knee. Room was fine, bed was comfortable, but even though I like bacon, getting overwhelmed with the smell of bacon grease at 6:00 am was unpleasant.

Breakfast was great. We were looking forward to the hot tub but it wasn’t very hot and the jets didn’t work. We still used it though.

All was good, close to shopping center and Restaurants !

A weekend trip with our friends and we were

When we arrived at the hotel, there was a sign on the door that there was not an elevator. When I asked to be placed on the 1st floor due to my illness they said they had no room available and that I had booked with Expedia, therefore I was placed on the second floor. My oxygen levels were very low and we had to leave our suit cases in the car and walk up to the room with our clothes for the next day and toiletries. I was very upset, and when I expressed my concern that why I was not informed that they did not have an elevator, the staff stated if should be on their website in fine print. I looked at Expedia's website and there is not any notification regarding "No Elevators". If I was not so exhausted and low on oxygen I would have found a different hotel.

I love how close the hotel is to everything in the city. It’s easy to get into and close to restaurants. The room is spacious. Coffee is always good

Hot tub didn't work

We loved having the pool and hot tub.

Traffic noise was really bad, had no elevator to second floor and did not advertise, loud guest and staff tried to move us when we had to get up in 2 hours, then would not reimburse the stay for the night. Bad experience and will not stay again.

We spent the whole week and cleaning lady came in only after we went down the lobby and complained no one cleaned our room for 4 days

Car alarm kept going off all night right outside our window. We were exhausted! Staff switched us rooms but very unfortunate. Obviously not anything the staff could do and they were all very kind and helpful.

M

Clean room and hotel with dedicated staff - great hot breakfast

Staff was helpful in getting us a downstairs room. Great roomy King room and breakfast was good!

One of the reasons this hotel was chosen was for the hot tub which wasn't in working condition. Sure wish we had known that ahead of time.

Nice place dog friendly

The white tile by the pool is slippery. My granddaughter slipped several times and cut her toe and foot .

Our first room was not acceptable. The room smelled like dog. We were then moved to a different room that was much more agreeable. Thanks to the woman at the check-in desk who made sure we were accommodated.