Courtyard by Marriott Culver City Los Angeles

The staff was friendly and helpful! The restaurant served delicious food! We loved the pool and hot tub! We were 15 minutes from the beach, which was amazing! The room was clean and we felt safe. Overall, we were very happy and would return to this hotel again!

Staff

All good

For some reason we were putting in handicap rooms. Beds were very uncomfortable no hot water in one of the rooms!

We were not able to check in early so ended up waiting in the lobby from 3-4 waiting to be called. A little after 4 we went to the desk and they said they had a room. Bed was a single mattress on the floor/ very low and not very comfortable. The TV did not work when we woke up the next morning and they said they would send someone up but never did. Maybe a problem with internet but didn’t tell us. They we nice and took care of our $30. parking overnight.

Solo traveled and enjoyed the hotel and staff! Would absolutely go back.

It was great!

The staff is always super helpful and understanding. They are also just very kind in general. The rooms are always clean and service does a top-notch job of daily cleaning. The Starbucks in the lobby is super clutch for every day coffee drinkers like myself! Spacious parking in the lot as well (fingers crossed for EV chargers soon though!) Super solid spot when staying in LA.

Be aware to book this Marriott property if you didn't book from Marriott direct website. They treated you like less important as they mentioned the room priority is to give Marriott member. I booked a suite but end up getting a ADA type and even we arrive at property early like 3PM, they won't let us check in till 4P. Despite, they know we booked for 'standard' suite and I did inform them upon 3PM, they gave us ADA room with no apology Mindset and even the general manager told me 'nothing can be done' and unfortunately I booked from a 3rd party website. Oh Boy! Never feel '2nd class' before even from other Marriott.

Quick stay and all was good.

The coffee in the room wasn't that great either. We had to spend some extra money to get "Starbucks" downstairs.

Deposit twice

Everything was great except the Bistro, had a made to order breakfast it cost $35 and I did not get what I ordered...it us better to get the breakfast buffet...and i hate that your receipt is not itemized other than that the staff really go above and beyond! I will be returning for the Summer Games and will definitely stay at the same location. Hope I will see some familiar faces☺️

When my room was ready it turned out to be the wrong room

I don t think i got my deposit back.

Everything was great. Friendly staff, clean rooms, and great location to where we were headed.

Convenient parking and location to everything. Clean location and rooms were comfortable. Friendly staff helped but had some challenges. There could be some training in the area of customer line management. At check-in there were 2 sometime 3 agents at front desk, but for 3 guest checking in it took quite a long time without managing waiting guests or setting some guests with issues to the side to keep line moving. My daughter went to buy Ibuprofen and waited in line for one guest and agent for 30 minutes, to buy medicine. The agent could have asked for help once they are waiting fo 20 minutes even though there is just one customer. The agent had a challenging situationj probably, but when you have someone waitinging in line for 30 minutes there needs to be a plan. The positive is the agent acknowledged when my daughter went to pay, and actually gave her the ibuprofen for waiting so long. The point is that there should be a contigency plan when this happens. Can't imagine this was the only front agent on premisise at 8pm on a Saturday night. Otherwise the staff was friendly, but needs to be able to control situations.

Location was awesome pool was nice Staff was extremely rude they could not find where my breakfast was included both days and made us feel like thieves in front of other guests also had roaches in my room

Breakfast was pricey at $25. Overall, really nice place to stay.

Prices and location N/A