Cupertino Hotel

Cons: I think it was expensive for what it was. There were hard floors in the rooms which I think might have contributed to the noise level. The people above me were very loud and I could hear them stomping around until 12:30 in the morning. I think area rugs would have muffled some of that sound. To the hotel's credit, I called the front desk and they called the room and asked them to stop and they did very quickly. There was another weird sound I kept hearing in my room at weird hours. At some point, I decided it was the fridge that was making the sound but could have been something else. Overall, I'd give it three stars.

First time staying at this establishment. I would stay again if the opportunity came.

Amazing. I will definitely stay again.

Na

The room was clean and large. The hot tub is super warm and nice. The breakfast was OK but it was free so no complaints there. Free parking excellent excellent good stay for one night.

Did not like anything How dirty the carpet was , how dusty the room was. It smells weird and their management sucks.

nice location, simple and clean

Good room size, quiet Everything was just kind of run down. Tiles had stains, accessories in bathroom were beat up, the shutters in room were broken, could not close all the way, bright lights from outside lights came through making it difficult to sleep. Just seems like a struggling property.

No toilet paper in the room, had to track down house keeping because my wife was stuck on the toilet. House keeper didn't speak english and wouldn't give me toilet paper at first. She came off rude. The room ceiling had stains, pillows were small, the room had cobwebs, had to run around the building to find out there were only 2 ice machines, found out they were on the 1st and 3rd floor, I was staying on the 2nd floor. Front desk employees seems like they don't want to be there. Atmosphere is pretty depressing. Definitely not worth the money is cost to stay here.

Great location Mediocre breakfast. Shower.

The location was perfect for our needs. Loved the room location to the center pool. Breakfast was great and hot and the overall Cleves was perfect.

No microwaves in the room. Front office can send one to you room for $10 and a two hour wait.

Many things were not working such as: room telephone, room air conditioner, elevator, the heated pool, outlets in the room. Also if you have a room on the 1st level near the water fountains prepare to hear them loud and clear all night. Although many things need to be repaired, replaced and cleaned it is not too bad for the price.

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I have stayed at this hotel often because I love the spacious quiet rooms. Breakfast is great. Check in staff are very offhand and uninterested in meeting people. But management really should liven up the exterior and hallways; it is looking old, worn, even dirty in parts. And like last time, one of the elevators wasn’t working. Great location!

Overall it was a good stay. They had a broken elevator with no sign indicating that it was broken and a leaky tub faucet.

Plenty of parking. All staff was kind and welcoming. Common areas and room was clean. Pool and outdoor area well kept. My only complaint is that my room was on the side with the hotel name so the spot lights shown through my window. The window only has shutters so the light shown through the cracks. Windows need blackout curtains.

Great Breakfast !!! THANK YOU !!! PERFECT

The hotel's management has listened to guests input and improved several areas of the property. All the water areas are working and clean, the breakfast was very nice with good options and a few of the amenities in the rooms have been updated. The front desk staff was very friendly as well.

Staff is professional and friendly Nothing