Embassy Suites by Hilton Dallas Love Field

Beautiful place

Exceptional

What a nice surprise! From check-in with Lamar, who was so kind and friendly and helpful to our room, which was a large suite. The hotel offers free transportation to the airport and back and and a happy hour. The restaurant had a good menu and again good service. We will highly recommend this to everyone in the future.shuttle

Front desk staff at check in were not friendly. The room was great except the a/c wasn’t working very well was told that a/c shuts off if no movement and since I sleep very still I kept waking up in a sweat and the pillows were old and flat. Called front desk and was told there was nothing she could do. Breakfast was underwhelming reminded me of sub par La Quinta or holiday inn breakfast. Will not be staying here again if I can avoid it.

Close to Dallas Love Field - convenient for early am flight.

Dog friendly. Nice walking trails. Quiet. Spacious. Comfortable.

The room was very nice, like a mini apartment; the bed was comfortable, and the room was clean; the lady at the front desk was nice when I checked in; and the main hotel's architecture was pleasing.

Exceptional

Excellent night for a stranded traveler.

Exceptional

The evening reception The staff when I arrived

Great location; easy access to airport and restaurants. Excellent staff; very well maintained property and rooms. Great evening guest reception and an excellent made to order breakfast. N/A

Great location and property. Air conditioning in the room struggled with the Texas heat and breakfast wasn’t great.

Pleasant

Superb

Man do they need to upgrade bedding. I can't remember the last time I stayed with 2 doubles bed. Also the pullout couch mattress was barely better than a dog bed. I mean this place could be money for early flight fliers but man does it need some upgrades.

Good

Loved the location across to airport and the fact that you can park your car there while you travel and they shuttle you to the airport Wish the rooms were just a little bigger

Location is good. Really dated. My room smelled musty and mildew-y and I realized later my carpet was wet when I stepped on it without shoes on. I don’t usually notice walls, but these were yellowed and dirty. Lights, phone and thermostat were very dated and yellowed.

This hotel is dated and the rooms need some attention. Additionally, the hotel staff was short handed while I was there. Some illustrations of problems - a major wet spot on the carpet due to placement of the desk in the room directly in front of air conditioning vent, noise issues on upper floors because of the atrium design carrying noise to the top floors, security / front desk unable to deal with a screaming lady on a upper floor late at night (front desk kept putting me on hold when I would call to complain and the security guard was standing on the first flow with his arms at his hips staring at the lady instead of going and confronting her to ask her to stop. I ultimately had to scream at her myself to get her stop). The beds were uncomfortable and the shower had poor water pressure. I would not stay there again.