Embassy Suites by Hilton Dallas Market Center

Clean room

m

Ggggg

On June 10th 2026, we discovered a large cockroach in our room. , I spoke with the front desk staff and was informed that, as compensation for the incident and the disruption to our stay, the full amount of our room charges would be credited to us in the form of Hilton Honors points within the next two days. However, we have not yet received any confirmation, notification, or points related to this matter. Today is June 19th 2026. I’ve e-mail them but no reply!

I got a 2 queen bed room. It was definitely not queen's mg 6 foot husband slept sideways, the room smelt like cat pee when we walked in, the vents were caked in dust and it looks like a diy-er did the paint and patch job on the walls. Was fine for 1 night couple hour stah- will not stay agian.

The staff was and breakfast was great

The staff was very nice, afternoon reception and breakfast were good. The room was clean but maintained terrible. Water damage all over the ceiling, the walls were bubbling from it and the bathroom had mildew all over and it smelled musty.

Great property. Just needs a little updating. Staff was very friendly and happy hour.was great.

The rooms were spacious and well-maintained, which made traveling with children much easier. We especially appreciated the convenient location and the overall atmosphere of the hotel.

Good

The front desk male name Amando deserve a 5 star customer service rating. I shared what happen the day before with my toom he immediately offered me something in return.

Superb

The made to order breakfast was awesome. Happy hour had great snack options. Great staff, this was my first stay but not my last.

Air conditioner compressor made a loud noise every time kicked in all night.

Pool , breakfast , bar Fridge in the room didn’t work , only 1 working microwave. Asked staff multiple times to replace or find something sufficient due to everything melting . They would not provide me a broom or cleaning equipment until 8 am the next day .

Location Parking

Staff, breakfast Didn’t get the King Bed I booked

This was our first time visiting this hotel. Our room was located on the front of the hotel, so the road noise was really loud, even at night. There is not much free parking, and you pay to use parking within their paid space. The code card quit working after the first day in the parking area, and we had to ask to be let in the second day. The beds were smaller than expected.

The main reason I am writing this review is to give a heads up to anyone booking an Accessible Room for handicap reasons. The suites usually have a table with a couple of chairs, a sink inside the bathroom, a door that closes to the bedroom. Because of recent medical events, I requested an Accessible room. I had a choice of a shower with a bench and a handheld sprayer that included a fixed shower head, too, or a room with a tub with the same hand held +fixed head shower. I chose the shower with the bench and wish I had not. The room had no table & chairs, no bedroom door, and sink in bedroom in order to meet handicap requirements. It was actually harder for me to be comfortable in that setting because. I now know to get the handicap with tub and sink in bathroom and a bedroom with door. I will continue to book here…it’s a great place with great staff. But I will be more inquiring about the amenities of the Accessible rooms. It was entirely my fault for not checking because options are available. I just wanted others in my situation to be aware so they can call to be sure the room they book fits their needs.

Room was moldy!!