TownePlace Suites by Marriott Dallas Plano/Richardson
About TownePlace Suites by Marriott Dallas Plano/Richardson
Located in Plano, 1.2 miles from Historic Downtown Plano, TownePlace Suites Dallas Plano/Richardson has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. With free WiFi, this 3-star hotel has a terrace and a bar. The hotel has family rooms. Some rooms also offer a kitchenette with a fridge, a dishwasher and an oven. The breakfast offers buffet, continental or American options. The hotel has a grill. A business center is at guests' disposal at TownePlace Suites Dallas Plano/Richardson. Staff at the 24-hour front desk speak English and Spanish. Mockingbird Station is 14 miles from the accommodation, while Preston Center is 14 miles from the property. Dallas Love Field Airport is 18 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Amazingly clean room. Friendly staff.
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Anna at the front desk was so helpful and accommodating! Will definitely be back 😀
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Convenient, clean and great use of the space
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Room was clean, staff was so helpful and friendly, breakfast was also delicious and you have a lot of stores close by
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Clean and cozy
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Pool was igloo cold Jacuzzi jets wouldnt come on AND it was disgustingly filthy nasty I wouldnt couldnt even sit in it, put my feet only. When I asked the attendant when were they gonna clean it she said “maybe today” I immediately got out the jacuzzi! In the small room, the bed was comfortable & soft……. The shower had a crack in the ceiling and was leaking water— the WHOLE TIME. Check out suppose to be 11 am; however as my hubby & i slept (naked) with the tv on, we didnt hear the silent knock of the housekeeping sooo she began to WALK in our room at 1004 am … I immediately jumped up and ran to shut the door. When I went to ask the desk attendant how did this happen, the housekeeper laughed????? This was NOT funny to me & my husband. This was the worst hotel experience Ive had since 2021! I am very disappointed in Tru Hilton in Garland!
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When my daughter and I arrived check in was very easy. The man and the front desk was very friendly. The staff at the front desk, were amazing for the 5 days that we were there. The breakfast was fresh and the lobby was always clean and smelled soooo good whenever you entered it. I bought a watermelon and had to ask if I could borrow a big knife and the front desk even helped me throw away the watermelon rind so I wouldn't have to have it in my room. They were all so helpful. Especially the woman when I checked out 4/19/26, she was amazing! Thank you for such a great experience.
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Exceptional
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Clean room, comfortable bed
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Room was great, staff was good, I enjoyed my stay :)
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The room was extremely comfortable and the breakfast superior. Will book this hotel whenever we’re in the area.
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Morning food was delicious
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The staff were kinds, but it felt like the basic level you'd expect. The room was decent, though the floor/ceiling seemed thin since noise from the room above carried easily. There were some construction cones and debris around the property with no active work happening which I found odd. The breakfast and bar area was pretty small. Overall, it was a decent stay for business, but not the best if you're looking to unwind.
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Super friendly staff, loved the room, large fridge was very nice. Even had a hot breakfast which was prefect!!
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The staff & Gym
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Good
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The staff who was assisting on the evening of 11/13/25 was very disrespectful and arrogant. He said his name was
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Clean rooms, friendly staff and good breakfast!
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the facility esp buffet area was dusty and not clean of food residue at 2pm from breakfast
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Good place
