Quality Inn - Denton

The elevator was out of order. The lobby AC didnt work so it was hot in the lobby during check-in. The clerk was extremely rude while check-in.

Good service and everything was clean and well maintained. Staff helpful

Our room stink so bad like old wet rag I was sick once I smelled the room I am a dialysis patient and that was the dirtiest room I’ve stayed in I had to sanitize the whole room

The property is a busted down former decent travel hotel that has a pool in the back that’s filled in with dirt when I arrive. The elevator was not working and they told me the only room they had was on the third floor and it’s a walk up the lights were not working in any of the stairs to get up to the third floor, but I was exhausted having traveled all day so I did it. There was no blow dryer in the room and the room was hot when I got there, the air-conditioning was not on in the entire hotel building.

Check in was interesting. Air conditioning in room did not cool adequately.

Very nice

Love this hotel Its a very quiet place

Staff was great. Elevator was out, ice machine was out on our floor, and no one came to clean our room one day.

Forgot something they me to come get it Very professional

Breakfast was very good , air conditioning was great as well . Bed sheets could have been cleaner and the quilt could have in better shape, had some stains on it along with the sheets.

The property was very well maintained, excellent management, everything worked, parking had great lighting, and the breakfast was delish and great selection! I would highly recommend!

My room had a hole in the floor, the pillows had no cases on them and the room smelled like mold. Checked out same day and got a different hotel.

If you don’t care about comfort this is the place for you, the smell in the entryway was very off putting and i was concerned about the state of the room, the room did not smell but was real hot upon entry. The ac would cool the room down, almost too cool then it would shut off and the room would get hot, all night . Too cold then too hot, the bed was hard and uncomfortable, the shower had no water pressure which made it difficult to wash. Not the greatest breakfast but there was something to eat.

CLEAN ROOMS, STAFF, AIR CONDITIONING IS EXCELLENT

Very bad facility! No extra towels/wash cloths available. Room lacked extra tissues; inadequate number of electrical outlets; bed linen dingy; towels stained, exterior grounds & parking lot not maintained. Breakfast inadequate and insufficient amount. No water nor towels available for gym!

We hated our stay here. First off, tge receptionist Bridgette, was really rude. When we asked for coffee creamer, she only wanted to give us 2, rolled here's at us, saying rude comments and very disrespectful. She should not be working in customer service. Then, our roomgad a gift hole by the bed. Our kids almost fell from it a few times. Breakfast was constantly empty. We had to keep reminding staff to replenish the food. The shower wouldn't work properly. We had to move furariund to plug in the microwave. We would never stay here again

the pictures on the app are completely different than what it looks like. it’s very scary, the front desk man was very rude and creepy, barely spoke english and couldn’t help us with anything, just kept telling us we’d have to talk to management about anything we asked. we went to our room and when we opened the door it immediately smelled like a dead animal and we just knew it was all around a bad idea to stay there. 0/10 do not stay here, it’s filthy and they have rude staff. i booked the room for 2 nights and couldn’t even get any type of refund.

The bath tub was alittle small and real narrow for a plus size tall person other than that it was all good.

The staff was nice, breakfast was typical hotel breakfast nothing fancy. Sheets & towels had stains on them & the bathroom grout looked moldy. Tub didn’t drain properly.

The only downfalls that would drop the rating down for me would be the hotels location to restaurants because I typically like to walk to surroundings places for grocery/meal runs, the amenities which were slim to none (with a small gym), and the overall first look at the hotel seemed a bit off putting, but again, the staff was great and it sufficed my 3 days of stay!!