Tru By Hilton Denver Downtown Convention Center

Breakfast was good. Rooms were good. However, my biggest complaint is about parking or lack thereof. Seriously. Granted the hotel is in middle of downtown, but the staff or hotel could have been more helpful in suggesting the parking structures and not pay 30$ or 40$ per night in the nearby parking structures.

Great place to stay!

Clean and new hotel!

Clean room and great breakfast area.

Close to popular areas.

They were very accommodating when we requested early check in. The room was small- too small for a king bed. Only place to sit was a desk chair or bed. No room if someone stopped by. Only 3 very flat/soft pillows- should have a choice of soft or firm. Hand soap was out, shampoo was nearly out. Bed was made poorly- the fitted sheet would not stay on. No closet, no dresser, no safe. Very minimalistic. Lobby hot water (for tea) was out. I was instructed to get cold water from the bar and heat it in the microwave on the other side of lobby. No offer to get more hot water.

The breakfast was very good, there was a lot to choose from and plenty of food.

Our thermostat didn’t work right the first night. We set the temp at 63, but it was still in the 70s, which was down from the upper 70s-80s when we got into it. In the morning we asked them to look at it (we had been out till 11pm so didn’t know it never cooled down very much) and they did because it was much cooler when we got back at 6pm. The breakfast was nice. The elevator worked weirdly. You use your key to activate it, but the sensor was finicky. Each person had to scan their card for their floor. Sometimes it took too long and we had already gone by their floor. It’s a 22 story hotel, and it is shared with a Home 2 Stay. Location is one block off 16th street free shuttle with lots of shops and restaurants. I’m going to try to avoid TRU hotels in the future if they are so “Scandinavian”

Beautiful hotel in the perfect location for us! We went to the Cubs game at Coors Field and it was roughly a 15-20 minute walk. Lots of bars and restaurants along the way.

Something is weird with the elevators, takes super long time for them to get to you, other than that, absolute perfect stay!!

First of all, it’s not a good stay with a family. There were no dressers or closets. There were two hangers in the room and we had to ask for clean towels and toilet paper multiple times a day to actually get them to bring them to our room. The elevators hardly ever were running correctly and when we were there the Denver fire dept came to rescue people from an elevator they were stuck in . Good for a 1 or 2 night stay for a single adult. One of the smallest rooms I have ever stayed in.

One complaint is the key cards used in the elevators took many tries to select floor. Witnessed other people as well.

Superb

Good

Location Breakfast

Great place to stay!!

Nice parking, clean room helpful staff

The location was excellent, although there were quite a few homeless people around the area. They were not threatening, but it was still noticeable. The breakfast was also good, and the hotel was very convenient for walking around and exploring the nearby area.

Room was clean, however very small. The draft that comes in from the hallway under the door is super LOUD and makes sleeping difficult. We had to shove towels in the crack for a good nights sleep. The parking garage is tight and a larger vehicles would not fit. We had a hard time with a midsize crossover. Took longer than it should to exit, scan your ticket, then wait 6-7 minutes for gate to open.

Great breakfast and in the middle of it all