Ayres Suites Diamond Bar

Location Na

Just a great place to stay, highly recommended.

Everything was great. Friendly people at the desk. Room and area was clean and nicely decorated. Near freeway construction but still quiet and comfortable. Hot Breakfast Buffet was awesome.

The aesthetic once indoors is very appealing. The complimentary breakfast is very good and staff very accommodating. Unfortunately, there is a tremendous amount of construction around this property for freeway expansion.

This was a great and convenient hotel with large rooms, a great breakfast and super nice staff. It’s well maintained and clean. If you are very picky about things being ultra new in a hotel then this might not be for you. The carpet and the ac in my room were both not as new as I ideally would want them. However this small flaw was more than made up for by the excellent friendly and accommodating vibe at this hotel, not to mention the very reasonable price.

This property was an excellent choice for our needs being close to our daughter's college, where we attended her graduation ceremony/ The room, staff and vibe of the property were lovely, we have nothing to complain about. We found everything in our room, even an iron to iron our clothes. The shower was amazing and the breakfast was very good. My wife liked very much the trees surrounding the property.

Room and property was clean. From desk staff was friendly and helpful. I had a good experience there. Thanks!

Very very beautiful employees. Very helpful. They were giving out free bowls of nachos that day that I always stayed there. I recommend staying there. Very clean rooms

Everything was fantastic especially the complimentary breakfast. That was my daughter’s favorite thing.

Mattress was too soft. Lighting from air conditioner, microwave, and tv were bright when lights were off. It was hard to sleep.

Excellent room, clean,comfortable, close to where we needed to be for a memorial. Easy to find. Food options close by. I didn’t like the fact we didn’t have time to enjoy the pool.

The location was peaceful. The room was very clean and the buffet was on point Loved everything

The location was just what we needed an easy on and off the freeway, affordable and breakfast was included. The room was clean and breakfast was better than at other Ayers hotels we have stayed at. I loved the fresh fruit and option to add fresh spinach and cheese on to the scrambled eggs. We have stayed at this chain before and been very happy with our experience. This one did not measure up. Mostly, it was the staff that was very disappointing. We arrived after 9:30 pm and maybe the staff had a long day, but they did not greet or welcome us, just asked our name and gave us a room. The room they gave us was not the one that we reserved and so we went back to change rooms. There was no apology but rather, she seemed a little hassled and asked numerous times to check my reservation on my phone. She then declared she was giving me the last room they had. Thanks, it was the one I reserved. They breakfast room was also very dirty and the trash needed to be taken out, when we went in at 8 am.

Exceptional

Front desk people were nice. Breakfast was okay but i think people in the kitchen may need to show more smile, be more accomodating and treat visitors equally. There was someone there that needs to have more patience and learn the art of public relations.

Room was spacious Water flow for the toilet very slow

Muy bueno el hotel. Bien ubicado, solo decir que la señora que estaba atendiendo el buffet del desayuno fue un poco ruda en una situación con otro cliente. El buffet està normal. Gracias

Our stay was great. The property is well maintained. The rooms are clean. Breakfast is very good. Highly recommend.

Exceptional

Clean and comfortable rooms offer a good nights rest. Don’t know why steaming tv isn’t offered but seems like chain needs to catch up. Coffee was shut down early and not offered until morning. Otherwise site is very nice.