Boundary Hotel By Terra Vi Durango

Recently updated and renovated. Great stay except lack of good lighting but what motel/hotel is not that way. Short walk down to the Animas river. Would book again with the family.

Loved the room and the community space. Scott and the staff were awesome. There’s not enough parking spot for rooms they made it possible to park for everyone but something to think about if you have a bigger rig to get back to the hotel before the spots are gone. Also I wish there was free coffee for hotel guests in the morning.

Great stay. Excellent staff. Cool clean modern rooms. Loved it and will stay again!

Fantastically remodeled older hotel. Great location, very clean! Feels like new construction. Staff needs better training. They were very polite, but did not follow through on return phone calls. There was a mistake made upon check in where I was over(double) charged. Not upset about the front desk’s minor, honest mistake. It was the communication from management after the fact. Spent our precious date time trying to get it sorted - didn’t happen. Was told the manager would call, she never did once. Had to follow up multiple times and didn’t get an answer for multiple days - never heard from the manager. We’re local and often stay in Durango for quick one night trips, but probably won’t be back because of how things were handled.

Great knowledge of local places to eat.

I love our time. The hotel fit our needs. Coffee in the morning was great and the staff were wonderful!

Newly renovated very well done. New wall mount air conditioner for each room. Very quiet. Had a record player and nice ski/snowboard storage rack. Great helpful staff. Noise from other rooms around ours. Other rooms Tiolet flushing very noisy.

Staff was very friendly and helpful with restaurants near by. Parking was good. Short walk to the river. Near downtown Durango; lots of shops and restaurants. We would definitely stay again. Thanks

This property was perfect for us. The movement room and fire pit were a hit for our tweens. The staff was so helpful and friendly. We wish we could have stayed longer in Durango. We’ll definitely be back to The Boundary.

Definitely will stay again if I’m passing through again.

Last night I went to the lobby asking for ice to fill the ice bucket the host gave me a code for a grey door across property. By the time I got there I forgot code. I went to desk this morning and asked the morning crew about ice and he said I can give it to you. It’s fight here’- huge ice refrigerator in lobby. I’m not sure why she could not accommodate me. Hotels.com made the promotion sound like the deal was great when in fact it was more than booking or Expedia. Not near downtown, but not far. Near grocery and good coffee.

Exceptional

Fantastic renovation! Loved the reception…with its vinyl record collection vibe! The room was very thoughtfully laid out with a comfortable couch area and great sink/shower facilities! Really liked the room. Had a slightly hard time adjusting the AC. It was running cold…which I prefer. Just didn’t want it running as cold as it was, in order to save some power!

Front desk person Scott was very friendly and helpful. He goes out of his way to help us. Boundary Hotel management you have a gem of an employee there. The room was very clean. They have a gym and the laundry machines were very convenient. I highly recommend this place.

Great and friendly staff.

On the downside, the TVs remote systems were both very confusing to use. Simple things like figuring out what channel to turn to ....very complicated, little navigating to find the channel guide! Not exactly like some systems as Holiday Inn or Hilton properties use like DIRECTV.

Dan

Recently remodeld motel with a nice room and a good bed.

Clean, safe and modern The beds were VERY hard ( personal preference, maybe)

Staff cheerful and welcoming.