Comfort Inn University Durham - Chapel Hill

Excellent service

We had a great stay...loved the room, gym, and breakfast!

We were in the family suite and I highly recommend this if you need 3 beds and extra room! It was nice to spread out.

Overall very nice hotel at a very reasonable price

I wish the pool was open

Easy parking and friendly staff

The check in was amazing. The lady at the desk was awesome. There are a couple things I have to say about our room. When we first walked in the door the smell of bleach was overwhelming and would not go away no matter what we did. The pillows on the bed were damp like they had been washed and not dried all the way, luckily we brought our own. The room just seemed like it had a damp feel to it. I had to take a shower before bed and first thing when I woke up due to feeling damp. The carpet did not smell the best. On my side of the bed I smelled an odor like vomit all night. We did not com[lain because it was late and the beautiful lady at the desk was very busy and did not need the hassle. It was a good stay overall, our room did not meet up to standards and I am not a picky person.

Great rate! Comfortable beds!

In general everything was very good, housekeeping excellent, breakfast very good

We walked into the lobby and were hit by the overwhelming smell of mildew. We got lots of time to enjoy it because the desk staff was flummoxed by computer issues. Those issues continued to the credit card signature pad and the key encoding machine. We were treated to more bad smells in the elevator and the hallway, and got no respite in our room, which reeked of sweat and chlorine. The linens were all threadbare and there was no sign of the "upgraded rooms" advertised on the web site. My eyes were watering after only a few minutes in the room, and we called it quits. I turned in my key and we went and stayed at the Staybride Suites two doors down -- twice as expensive but not a danger to your health.

We arrived at 3 am after 19 hours of driving and when we were checking in, nobody was at the desk and we were waiting for about 30 minutes for the receptionist to show up.

I did not stay, I canceled upon arrival so I didn't get the experience

Breakfast options very limited and not fresh. Room run down. Bathroom smelt damp. Beds comfortable. Air con very noisy.

Was a pleasant stay

Close to Duke hospital N/A

Very quiet. Nice to be able to sleep with out noise. No soap in the room. We were dressing when housekeeping came by. They never came back, so waste baskets overflowed the second day.

Our room was very clean. Especially impressed with clean, vacuumed hallways. Breakfast was very good. Even with two bus loads of passengers eating Sat morning, there was still plenty of food available. One night I wanted coffee & the front desk guy made a fresh pot!

Good breakfast, clean room, friendly staff.

The 24 hours tea, coffee and lemon water was a nice touch

Breakfast was standard but good. Sometimes, some basic items ran out. Pool was nice, though several times in the afternoon there were numerous kids who admitted they weren't staying there. Room was very clean and cable was good. Staff were mostly helpful, except for one, but you get that anywhere. Bed was clean and comfortable. A good value that exceeded my expectations. I will certainly be back.