Comfort Inn & Suites Fort Lauderdale West Turnpike

Great stay. We have stayed at this location many times and no complaints.

We contacted Expedia and received a letter stating that we wouldn’t be able to get our money back because the hotel didn’t respond. Long story short, we reached out to the hotel directly. Felicia checked with her manager and informed us that they hadn’t received any correspondence from Expedia. We asked her for her boss's email address, and she provided it to us. She advised us to contact Expedia and provide them with her boss’s email address, which we did. These are qualities that every customer service representative should possess. Expedia was no help in getting our money back.

Everything was good except breakfast. Coffee was not good. Bagels were frozen. Food was not replaced timely so couldn’t make waffles. Hot breakfast was limited to eggs and sausage but sausage was gone and wasn’t replaced timely

Clean Kind

The hotel description was not true short

Location! Manager was very rude! The room needs update! The room had a really bad smell! The hotel needs updates!

the room i stayed in need some upgrades like the bathroom door don't shut all the way. The nightstand bulb kept flickering.

Excellent

Ok

Everything was great

Old and worn bed, you can feel mattress springs, bathroom, walls and roof patched and not painted, old and worn walls and rugs, dirty rugs, dusty and humid rooms. I was excessively charged on my account a security deposit before I even got to the hotel.

Spacious and well-lit parking. Clean and comfortable room. Breakfast was the same every day (I stayed 4 days), but it was good. Areas for improvement: The toilet in the room didn’t refill quickly. Overall, a good place for the price.

The breakfast was bad and the room smells bad.

The room smells bad and the breakfast wasn’t good

We liked everything about this hotel. It was clean, comfortable, stuff is friendly.

Breakfast was marginal at best!! Eggs dry and old. Muffins were limited, dry and hard. No bread. Breakfast is why I stay at Custom Suites.

I stayed here many years ago, and the hotel has been very much improved. I really enjoyed my stay. The room was large, clean, and comfortable!

Nice, clean room. Staff very good. Good breakfast. Nothing.

Breakfast was not good at all. They ran out of plates one day, and syrup for the waffles. The eggs tasted like rubber. I requested for housekeeping to restock my towels and change trash twice and know one came to my room. I would not recommend this hotel.

Clean room, comfortable beds & nice area