Allure Suites

We arrive to the hotel the exterior was filthy and the corridors were all extremely dirty. We entered the room found that the floor in the kitchen area was sticky, had hair all over it, and dirty footprints. The walls have black mold on them. The bathrooms were extremely sticky and also had dirty footprints. The room smelled musty and the first reaction was that it was a smoking room. The refrigerator had no handles on it and the doors were sticky to the point where you couldn't open them properly. We went back to the front desk asked for a full refund and we're told that they couldn't refund our money and that orbits would have to do that. After contacting orbitz, Orbitz contacted the management of the hotel and the manager stated that they went into the room and there was nothing wrong with it and still charged us for the evening even though we didn't stay there. Orbitz suggested that I contact the manager and discuss this with them in hopes that they would refund the money . However, management was combative and rude , stating that I just didn't want to pay for my stay . My question to the manager is , why do I want pay for a room when I didn't stay the night and was only in the room for less than a minute . I wish I had read some of the reviews prior to booking this hotel. Hopefully this review helps others. Avoid this hotel at all cost.

Loved the suite! The space was perfect and comfortable. The staff was super nice as well. The building is old and there are areas where the carpet was stained and the walls were worn, but that did not distract from the room and overall experience. And the price is awesome. I will definitely return.

One terrible thing, the rugs in first foor are soiled and dirty with visible marks, the furniture and hotel is outdated. This should be taken into account by Expedia.

Hotel was fine. Needs remodeling

Many cosmetic needs such as souled and holes in carpets and paint and well used furniture. Room quiet and provided all I needed. However the third floor carpeting in the hallway smelled of cat pee throughout my five day stay. The staff were all super nice and helpful.

It’s okay to be there and price is very reasonable

No ammenities

Clean

Very nice staff and everything was nice and clean

Where is their breakfast and I do feel that its odd u dont have phones and we have to go to the desk everytime we need to call the front desk and the cable needs to be updated. Nothing

There were 3 cars in the lot. Not many lights on. Looked like it was closed. A van with 3 men in it in the lot. Another drove up. They exchanged something and the car left. ????we didn’t even check in. You should not list this property on your sight. HORRIBLE

Wish they had some type of continental breakfast. Had coffee but was warm. Need more utensils in rooms

Nice suite, dated but clean and comfortable,

The desk staff could not have been more accommodating. Very nice Nice size rooms

Manager told me she wished I would die

Room was spacious and mostly clean. Staff was very nice and friendly. However, the WiFi never worked for us and we only had hot water the first night of our 3 night stay.

Her name is .. zeba, saber , or ceeba she complements the Hotel by excelling as staff being the first face you see and the way she attends to guests and very welcoming ..

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Nothing Everything

No