Hampton Inn Fort Worth Southwest Cityview

We saw mold on walls of the room and water leaking on the elevator. Front desk person was very helpful in able to cancel reservation.

It's in a convenient location to places we were going to. We have stayed here for years, so it's a comfortable place for us. The hotel is definitely getting older, and it was beginning to show. I thought I was dizzy at first, since the floor in our room on the 2nd floor seemed to be sinking some, and there was a definite leaning going from the bedroom area to the bathroom. There had been a lot of patching done on the wall near the bathtub. We had no wash rags in our room, but it was understandable when we asked that they had run short and were probably waiting on some to dry.

Exceptional

Love this t

Very good

Good

Pleasant

Billie was amazing everytime we saw her. She was so friendly and helpful.

overall the hotel had an odor did not smell clean, the pool was down for use.

Breakfast was good. Room was never clean. Payed for king suite, got two beds. Had to remove trash and get fresh towels ourselves. Glad to have hot coffee and tea available at any time. Would stay again with some improvements

The employees were nice and helpful The property needs a major face lift. The elevator had a horrible stench. One of the pillow ls in our room was smeared with makeup. The breakfast was average. Not the Hampton name I am familiar with. Very disappointed

Didn’t have breakfast but the staff was very friendly and the room was comfortable. The bathroom was a little dirty but we made do.

Pleasant

Clean rooms. Friendly staff

Staff was nice - bed was comfortable and clean Deadbolt on door did not work, furniture was stained, looked unsanitary, breakfast area and selection was small. Very loud and bright location at night with light coming through windows.

Run down mildew smelling hotel. Mattress and Bedding were awful. No mattress pad and cover. Needs a complete Reno. Very noisy from freeway traffic. Security light kept beaming in our room. Other hotels were booked due to TCU graduation or I would have left. Left at 3 AM for 4 hour drive home and went to bed.

My stay was 3 days. Had notice that housekeeping serviced room every other day. They didn't clean my room during my 3 day stay stay (no problem) except I only had in-room coffee for 2 days. Everything else excellent. Just making you aware

The entire building needs upgraded. From the floors to the walls the elevators.

Bad

Very poor