Hilton Garden Inn Nashville/Franklin Cool Springs

About Hilton Garden Inn Nashville/Franklin Cool Springs
This Franklin, Tennessee hotel is completely nonsmoking and offers free high-speed internet access. The Cool Springs Galleria and Nissan North American Headquarters are minutes away. Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool. A 24-hour fitness center and 24-hour business center are also available at the hotel. Guest rooms at the Franklin Hilton Garden Inn are equipped with 37-inch flat-screen TVs and spacious work desks. Microwaves, mini-refrigerators and coffee makers are also included. Season's Local Fare & Spirits at the Hilton Garden Inn in Franklin serves breakfast, dinner and evening room service. The Pavilion Lounge is open nightly with an outdoor garden patio and fire pit.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
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The only reason I gave them four stars is the breakfast offerings wasn’t good.
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I was charged $70 extra dollars got $20 back when I checked out don’t understand what the other $50 was for
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Spacious modern room with forest view. Walkable to restaurants and bars. Slow check- in. Staff tried to double charge. No free breakfast.
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Exceptional
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It's very calming and nice.. It could use some deep cleaning and hand rails at the whirlpool it's very slippery.
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I made a reservation for a handicap accessible room with appropriate facilities on the ground floor When I arrived I was given a non accessible room on the 2nd floor. There were no facilities for my handicap. I was unable to shower or wash my hair. I spoke to Russel and he was not helpful. The next morning I had breakfast which was satisfactory. I was served by Jannell an she was great. Accomodations!
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Friendly staff and beautiful facilities Stains on the hallway carpet. One day, the maids didn’t make our bed.
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The bed had a drip in the center. Was like laying in a hammock. This was NOT enjoyable.
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Beautiful hotel and good location. Would stay here again.
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Clean room, typical breakfast buffet. However, they charge for self-parking.
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Deborah from the front desk was kind. The manager was useless. The room was missing basic necessities. The door was crooked and we could hear people in the hall til late.
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Very good
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The staff helped sell us on the hotel, the hotel engineer insisted I try the omelette, which was amazing, great location, front desk to house keeping were all very nice, won’t stay anywhere else, too easy and safe!
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Didn’t, they canceled my reservation They just up and cancelled my reservation and I was screwed for cheer weekend
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Good
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Nice staff. Hotel set back away from traffic noise--a plus!
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Front desk staff were very friendly and welcoming
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Nice location. Good food Room was over ran with ants! They even got into the bed
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Room was over ran with ants! They even got into the bed
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Great stay