Holiday Inn Garland by IHG

About Holiday Inn Garland by IHG
Located just off Highway 190 and less than 5 miles north of Garland, this Holiday Inn features a spacious indoor pool facility and an on-site restaurant. The brightly colored rooms of the Holiday Inn Garland are equipped with free Wi-Fi and a 32-inch flat-screen TV. A microwave, refrigerator and in-room coffee maker are included. WildFire Bar and Grill serves American meals for breakfast and dinner. Each booth features a TV and the lounge area offers a selection of wine and spirits. Guests of the Garland Holiday Inn are welcome to enjoy the on-site whirlpool and fitness room. The business center provides a public use computer, copy and fax services. The Holiday Inn of Garland is less than 3.5 miles from Firewheel Golf Park and less than 5 miles from the Granville Arts Center. At Holiday Inn Dallas-Garland, we’re committed to making your stay even better. Our public spaces are currently undergoing renovations as part of our continued effort to enhance your experience. During this time, you may notice some construction activity in select areas of the hotel. All guest rooms and core amenities remain fully operational, and our team is dedicated to ensuring your comfort throughout your stay. Thank you for your patience as we work to bring you an upgraded Holiday Inn experience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
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If you haven’t got a car be prepared to pay between $50 and $100 each way to get into central Dallas or Fort Worth…
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Checking in was little but unpleasant as there were delays and the receptionist couldn't process payment via there POS, had to note down my card details which wasn't really safe but I had to comply unfortunately.
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The bathroom wasn’t clean it smell like Pee The smell of the room it did not smell clean or fresh
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Poor
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Location The smell of the room, and bed linen
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Good
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How Cleanest the room and bathroom was. The shower head wasn't the greatest. It could've been so much better!
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Pool was closed which I was looking forward too. The toliet seat in my room was chipping and looked dirty. The bed was super hard and not comfortable at all as well as the pillows were very flat. Nice hotel but could definitely be better. The location was also difficult to find at first as it’s hidden behind other businesses.
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Close to family No coffee in lobby in the morning
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Exceptional
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A lot of restaurants around the hotel
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Check-in was a disaster, got double charged the $50 incidentals and was charged for 4 nights when I had already prepaid through Expedia. Pool was closed for maintenance the whole week according to staff and was never told there was breakfast. None of the staff could help me get a refund except Kris and even then I still have Holiday Inn charges on my card that I need reversed. The bed was hard and uncomfortable, we ended up checking out a day early because we had awful sleep for 3 nights. Deceptively nice looking but wouldn't stay here again and wish I could be refunded for the 4th night that we didn't stay here and had to go somewhere else for a good night rest before traveling.
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Friendly and professional staffs, both at front desk and room maintenance. Thank you.
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The staff were real friendly and professional looking, and booking the room was very easy and checking in was just as easy.
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The staff was fantastic and the property was clean and well maintained. There is also a small store for extras like drinks and pain meds. The hotel is also walking distance to several restaurants. Cons: Unfortunately we didn't sleep well because the beds are extremely firm. Breakfast is not included. For the cost of the room, it was very disappointing to then have to pay for breakfast. The breakfast menu was really good, it was just disappointing having to pay $10+ more per person.
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The property was clean, smells great, and the staff was nice and very friendly
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Upon entering our room, which at a glance looked clean and inviting after a long drive, I immediately saw something on the bed. It stood out on the white sheet so I went to investigate. There was a massive bed bug on the bed. After getting my husband to confirm what I was seeing, we took pics and went down to talk to the front desk. The gentleman there basically grunted when we told him and went to typing stuff on the computer. There was zero concern or desire to assist us with the issue. We did not stay there and I am still hoping to get my money back, we shall see.
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Breakfast was ok. Hot tub was not in working condition the whole week i was here. Very disappointed
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We always stay here
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Clean None