Extended Stay America Select Suites - Richmond - West End - I-64
About Extended Stay America Select Suites - Richmond - West End - I-64
This Extended Stay America - Richmond - West End - I-64 is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Richmond - West End - I-64 is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry with extra pillows. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Bowl America and the Regal Entertainment Theater.
Amenities
- Meeting space
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Great people and nice stay
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Exeptional
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There were cockroaches in the bathroom and kitchen. There were little beetles that flew into our drink glasses. The very small round toilet seat did not fit the elongated toilet. There was no shampoo in the bathroom. One of the kitchen chairs was broken (like, really broken). The staff respectfully acknowledged the problems. Next time we look for a hotel, we’ll read the reviews more carefully before we make the reservation.
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We have stayed at other extended stay and we rate it as acceptable. The toilet has a malfunctioning flush. The caulking in the bathroom is half hazzardly done. The air vent is rusty
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We needed a first floor room .. but did not get it.. got 2nd floor and 2 flights of stairs No first floor room's available
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The staff was nice when I checked in. The mattress is bumpy and the tub wasn't clean for me to get in. I didn't feel comfortable taking my clothes off. The quality of the furniture isn't good. Very cheap. I paid for a king bed but when I got there it wasn't available.
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The mattress is bumpy and the tub wasn't clean for me to get in. I didn't feel comfortable taking my clothes off. The quality of the furniture isn't good. Very cheap. I paid for a king bed but when I got there it wasn't available.
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Poor
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There were roaches everywhere. Babies and adults. I complained to staff, but they were not phased in the least and would not give a refund. I need to talk to Expedia about this. I left a day early and lost money as it was prepaid. There was even a roach in my bag when I got home.
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Filthy, disgusting I literally checked out an hour after. My room wreaked of smoke and everything was covered in filthy. Bugs were dead on the floor
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Staff always great service m
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Nothing Location
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Location
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I wouldn’t stay again so bad the worst ever
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Exterior looks ok but the room was gross, old, and dirty. Very run -down. No garbage can in the room. Staff unfriendly. People hanging outside in lawn chairs smoking and drinking. Do not stay here.
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Pleasant
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had a terrible experience at this hotel. The customer service was awful when I raised multiple issues, they just said they had no other rooms available. The toilet wouldn’t flush, and the lights kept turning off automatically every two hours. Even the TV kept shutting down every hour. I would not stay here again, and I strongly advise others to look elsewhere.
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Disappointing
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The location was great. The floor in the room was sticky, the AC was not plugged in upon arrival, the television was unplugged. I understand it’s an extended stay and they were trying to save money, but for a customer to have to figure these things out is a preventable problem. Also, I’ve never stayed in an extended stay hotel that the front desk was closed until 9am. This made checking out difficult.
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Exeptional
