Hyatt Place Denver/Cherry Creek

Very nice, good breakfast!

Staff, breakfast, housekeeping all very good. HoWEVER, we were very dissatisfied with the inability to stream TV programs, like World Cup soccer, because of the hotel "Casting" system one must sign into on one's own device to connect to tv. "Casting" discriminates against the standard streaming packages, like Netflix's with commercials, and will not connect to "Casting." (Small print when googling Casting's help info.) Wasted most of a morning with a meaning-to-be-helpful staff member attempting to connect us. The "Casting"website also has directions to change multiple setting on one's device in order to connect, which to a not so tech savvy individual is frustrating. Also, the hotel did not notify us of the repaving they were doing to the front entry area and how to redirect through the parking lot. One day we simply walked out the door to dirt and dust flying, and workmen and machinery blocking the main entry driveway and walk thru to parking; then later to black top smell, machinery, and debris blocking the main entry/exit of the parking lot. Otherwise, early check in was offered when we arrived to drop luggage off, and staff were all friendly and accommodating. Cleaning could have been a little more thorough... heavy dust on TV credenza, tea/coffee/cups restocked more neatly, pile of dirty towels and trash bag not left outside our door in hallway several hours during the day.

For this hotel being so expensive, I was definitely disappointed that there were not microwaves in the rooms. They have one in the lobby that was very dirty, and it was not one that had a rotating plate. The toilet paper sucked, fridge did not get very cold. I was also disappointed that they charged $100 as a hold, and 2 separate transactions on my card for parking alone. One was for $1, and seconds later they pulled another transaction of $16.99 for it.

The property was on par for the brand and the rooms were nice and clean. The only blemish was repaving of the asphalt in front of the entrance and some of the parking lot which made loading and unloading inconvenient for older guests.

Clean room, satisfactory breakfast and great staff.

Drug store across street. Many varieties of restaurants and clean rooms

Staff was super friendly and helpful. Easy check in and out. Comfortable room. Breakfast was nice. Good value for the price.

Exceptional

Room was ok, ahowing some wear and needed a good deep clean (grout, crime and dust in unused areas).

EVERYTHING was wonderful. I had been to the roof top restaurant years ago when it first opened and was disappointed it was closed but other than that, everything was wonderful. The breakfast was amazing! Nothing.

Nice building, clean rooms, everything worked as it should. NA

Superb

The room we reserved was not available. The free breakfast was good- coffee was terrible.

Pleasant

Disappointing

Very good

Location is great, facilities were clean & modern, well equipped. West facing rooms have great mountain views & I love the courtyard behind the hotel! Down filled pillows basically went completely flat by morning, not a big fan of that but pretty much my only negative

We were only there for a short time, but we would definitely stay again.

Breakfast included, tasty, good variety Much confusion with front desk, one elevator not working so had option to use service elevator which was filthy, very little pressure in shower, very poor lighting in bathroom, sheets don’t fit bed because it feels like it has a topper, bed too soft.

Room 413 needs a new mattress desperately as the bed had a large dip in it. Hotel could do with maintenance. Good location and excellent staff