Comfort Suites Goodlettsville Rivergate

They did not offer linen change on the bed you have to request, but it still wasn’t done. The floors was not vacuumed the trash liners trash bags were very thin and poor quality. The breakfast was not good. They had leftover food from the day before, the quality was very bad. The fruit was old and dry and no variety. The sausage and the eggs were processed. And unhealthy everything was not fresh on the second day. The bread was stale and left over from the day before. The coffee machine has old and badly taste the second day it was not fresh Even though the location was good, the bad mattress was very good. The sheets were really good, but the service could’ve been better.

There was pubic hair on the bed and on the shower curtain there was a dirty condom wrapper on the floor when I mentioned it to front desk they said there’s nothing they can do about it because I booked through a third-party.

There was hair in our bed. The shower is not very clean and like the corners of the doorways were pretty dirty. Front desk was pretty rude. There was six rooms total I paid for three rooms two people in each room and the lady at the front desk immediately said only two people in this room as we were all in line to check in. We explained to her that we had several different rooms and she said we only paid for two people in a room which that’s what we had. Customer service is a big thing. She should’ve waited till everybody checked in before getting very rude with us.

Had to cancel my room reservation was told I would get a half refund then I get an email that the hotel changed their mind and I won't be getting any refund. Not good business.

I liked everything, however, I would suggest cooking the sausages for the complimentary breakfast longer. They looked too raw.

Was a nice place for a quick one night stay. No complaints..

Clean

Me encantó buen servicio

Love staying here when we go to Nashville. The rooms are very clean the staff is very friendly. Paul is the manager and he remembered us by name from the last time we stayed. They have a new lady at the front that is super friendly and goes above and beyond to make you feel welcome.

Very nice hotel for the price!

We didn't have any breakfast. Location was not very nice.

A nice pool. But rooms musty and could have definitely been cleaner. Breakfast at 8:30 was very empty (still supposed to be an hour left to the breakfast time) so that was very disappointing. Kind of a dark and dreary vibe. Provided what we needed for the night, but wish we would have paid a little more to be somewhere else.

looks old and run down needs new carpet and paint

Rooms were clean and beds were good. Tv had a huge line through it. No working ice machine on our floor. A little run down but good enough for a one night sleep.

yes

It was a comfortable room and cozy to sleep in!

It was clean, well made room spacious stay. The staff was very nice. On the site it says one price, then you put in the dates, which I booked from a Friday to Saturday, the price almost doubled, it's not worth $119 dollars for a 3 star hotel. 2nd the gym was out of order. Check in is 3pm check out 11am. Sorry just not worth the money. I had no wifi it wasn't working the website is very misleading.

The receptionist was rude when I called because the tv was not set up . Telling me that I should have which ask to which room the day I got in ,which was late at night when I checked in.

Very good

Nothing Everything