InTown Suites Extended Stay Greensboro NC - Airport

Upon arrival, I found the overall cleanliness and condition of the property below my expectations. Due to these issues, I decided not to check in and stayed elsewhere. I hope management addresses these concerns to improve the experience for future guests.

one of the best places i found in area very clean nice hotel

Room and property were clean. Everybody’s courteous. Convenient parking and plenty of spaces.

I've not used the laundry services. Room is very clean, well maintained, well taken care of. Staff is has gone above and beyond the call of duty. I'm in a wheelchair with mobility issues and they've gone out of their way to help me. Highly recommended and I would stay here again anytime.

Yes everything was great

Rooms need to be remodeled

Front desk was handled very beautifully.

Friendly staff/mildew odor in room

Over this hotel needs a lot more work done internally with the staff

It was not bad I was happy with the experience

They will scam you at this property if you pay up for a while they will start doing and or allowing things to make you feel annoyed uncomfortable and unwelcome in order for you to want to leave so they can keep your money and double book a room under the guise of "no refund policy." Like allowing the fire alarm to go off daily saying it's a "test", inviting pest control in as if you are a pest especially when you have filed a complaint due to them not having running water and no hot water which is UNSANITARY AND FIRE HAZARDOUS. They make very rude snide remarks to guests, I was treated in the most disrespectful way at this place, they are a bunch of liars and deceivers and I would never recommend anyone choose this place, I left before my stay ended which would have been today, and I left on the 12th and they gave me 0 dollars of my money although everything that happened was on their end. Skylar has a nasty tone and disposition and Kiana makes the sextra unnecessary comments. It gives ignorance and incompetence, needs to be shut down and condemned since the water can't stay on. There was a smoke fire during the stay as well due to a staff catching a laundry machine on fire. It's dimly lit in the hallways. not a very welcoming end and the pictures shown on the site are far from what it looks like in real life. I was told bc I didnt book a "premium" room that's why my room wasn't as clean as expected. I want them held accountable for stealing my money.

Went to check in for my 8 night stay at 7:15 and was told my reservation had been cancelled because we should’ve been there by 7:00 PM. I stated there was nowhere on the website stating that or I would’ve called ahead of time because we had been in a wreck. The manager is the one who cancelled, no courtesy call or anything and they refuse to let you book after 7. Horrible customer service in my opinion.

I like the idea that it was off the freeway.

I DID NOT ENJOY MYSELF AT ALL CAUSE FROM THE MOMENT I GOT THERE TO THE TIME I LEFT THERE WAS THIS ODOR THAT I COULD NOT GET RID, COME TO FIND OUT IT WAS THE CARPET, SO I HAD TO GO TO THE STORE 2 DAYS IN A ROW TO GET RESOLVE TO SPRAY ON THE CARPET TO GET IT TO SMELL BETTER IN THERE AND ALSO STARTED TO SEE BABY ROACHES.

Short commute to restaurants Clean bathtub Disliked: Dirty walls Very busy hallway at night No one answers the after hours number The entire building smells old and musty

Property was poorly kept.

Ghastly room, horrible cleanliness, roach infested, security vulnerability, online pictures do not portray the actual conditions, dishonest establishment, noisy, unsafe, no amenities not even ample towels, pay more & go elsewhere!!!

Nikki and Natalie was great. I am a travel nurse and they were very helpful. My stay was very quiet and comfortable. Kitchenette was very nice to have. Plenty of parking with good lighting.

Stay was good for what it cost it is not where I would normally stay if your looking for a cheap place this is where you should stay nothing fancy

They need more space for parking. They don’t have made service. The rooms you see on the tv in the lobby ; is not how the rooms look. For 1 they had roaches. Had to ask for another shower curtain cause the one i have was molded. You get no cover; they give you one thin sheet as cover. No made service. Either have to wash your own stuff or wait ‘‘tis Thursday and i did and she never came . Or either buy more towels,rags or covers. But keep an eye out for your things cause they have roaches. Expedia! Why you always giving me bad rooms.