Hawthorne Plaza Inn

I did not feel comfortable or particularly safe in this space. The room made me itch and I felt as if something was crawling on me for much of my stay. The staff was nice and the photos were largely accurate, but the hotel is in need of upgrades and I wish they had shared more information about the area it resides in.

Not really as close to airport as implied; didn't feel like a super safe area, no handtowels, only rough wash cloths and tiny bathtowels. Bed was ok, coffee maker overflowed, shower had scuzz on the walls, hair on towels that wasn't mine.... just wasn't a great stay.

A good value. Clean, comfortable bed. Plain and worn.

There was no ice. Neighbors were a little loud...I did feel fairly safe though. The bed was comfortable.

Good value, basic, but delivered on what counts

Very average. OK for overnight stay before early departure from LAX. Parking is free.

Great location and staff was very helpful. They let me upgrade my room on my second night. They had good air conditioning and great cable TV. I’d come back.

Clean room, comfortable bed, good location.

Room was clean. Autumn was very nice and helpful when checking in. This is my 2nd stay. Great for short stays

Very quiet place, good to rest and is cñose to many restauramts

Cool spot

I’ve been trying to save money by staying in low cost Los Angeles hotels. By far, this has been the best one. It was about $20 more than the others and so worth it. The room was big and the decoration was really nice and modern. The bed was comfortable and clean. Don’t look at the outside of the building. It is not much to see this is my number one choice for low cost stays in Los Angeles.

Nice room. Quiet. A step above what our price range usually dictates.

Very quiet clean nice place to stay at

Upon arrival, this hotel has a HUGE sign in the lobby welcoming service animals. I booked my stay for 2 nights. After the first day, we were kicked out for having our miniature schnauzer. Management and cleaning staff were waiting for us outside our room door like criminals. I explained to them I had proof of our service animals which they didn't care to see. They just wanted us out. They also refused to refund our deposit. Instead of worrying about service animals, they should worry about the bugs in the room. Definitely do NOT recommend this hotel.

I got charles the room by Hotels.com and I could not check in. I showef up and they never have me the doom but they did charge a Deposit and I had to stop for the return of the deposit. The computer system was down and they never gave me the Key to get in the room because they could not finish my check in, even if they had my driver license passport and payment. I tried to get my money back and they say to claim to Hotels.com so far no money back. Hotels.com does not offer a way to claim when this happens not a choice on the web site.

IT'S A COOL SPOT, CLOSE TO EVERYTHING, AND A QUIET LOCATION. THE ONLY THING I DIDN'T LIKE WAS MY KEY CARD NEEDED TO BE RESET TWICE. I DIDN'T CARE FOR THAT AT ALL, BUT THEY WERE NICE ABOUT IT.

It was close to where I needed to be. My air conditioner never worked. The solution offered was to move but I had unpacked and had my Service Dog (which was questions after I had discussed her with another desk clerk/manager. I was even told there was a complaint about her)with me the inconvenience was not worth it. Just Made my stay uncomfortable.

No comment everywhere is very clean

There was unusual noise activity in the clanging noise near the sink and banging near the fridge. Perhaps a ghostly haunting! Room120