Extended Stay America Suites Houston Westchase Westheimer
About Extended Stay America Suites Houston Westchase Westheimer
This Extended Stay America - Houston - Westchase - Westheimer is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking and free local phone calls. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. Attractions within close proximity to the hotel include the The Galleria Mall, the Studio Movie Grill and the Houston Zoo.
Amenities
- 24-hour front desk
- Fitness center
- On-site dining
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The front desk lady was rude. So rude I thought she was going to buck an d hit me at one point
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Exceptional
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The staff was fantastic but the property was not good. We ran into roaches in the bathroom and the sink did not work in the kitchen. Ira was a great bang for your buck if you can look past things.
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Can't complain about the price but the place was rough lol. The breakfast was just snacks laid out and the pool was closed but all I wanted was a place to sleep so it met that. The lobby reeked of Marijuana but not the rooms.
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Bad
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Very good
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Superb
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It smelled awful in the room. The bed was horrible. I felt like I was sleeping on wires.
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Exceptional
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Exceptional
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Nothing Was unable to check in upon arrival bc the 2 women at the front desk stated that it was, "1st come, 1st served and the issue was that you used a 3rd party to book it and even if we wanted to check you in there are no rooms left." Even though my reservation said the booking was still valid. We ended up sleeping in the car, still have not received my refund and they are to charge me a cancelation fee on top of the already horrible experience.
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Passable
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NA
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We were in town for the world baseball classic and for the Houston livestock show rodeo. To our surprise when we arrived at the hotel, they said that what we had booked was not available. They mentioned that this app seems to do this quite often where they allow bookings of rooms with two beds when there are none available. The woman at the counter did offer to provide blowup mattresses. We declined because we didn’t not want to sleep on the floor and the hotel grounds were pretty sketchy. It did take us a while to find a different hotel that wasn’t booked due to the events happening in the city. Do not stay here if you don’t want to arrive and have nowhere to stay.
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The Felicity Desk Service
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Desk Service
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Room was dirty and did not have pillows when we checked in.
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Everything was perfect everything was clean for the first time ever there was No smell. My first time visiting here and i loved it
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I booked a room at and paid all the cost. Came to check in they said the hotel fully book. I already paid for the room and they let other person used that room.
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Bad
