Hampton Inn Houston I-10 East

Very clean and professionally run!

Comfy, clean and quiet! Hot tub filter didn't seem to be working

Excellent location. Property is well kept, room was clean and comfortable and breakfast was well served!

Newer facilities. Pet fee is very expensive

That i gotta refund That they couldn't get me in a room unless I paid twice.

The rooms smelled and the carpet was dirty

Great breakfast and great rooms. Wonderful staff.

Exceptional

Everything was beautiful and comfortable. Very clean and the staff was very friendly and helpful.

The hotel over all was just okay. The room was clean and the amenities sufficient. The staff just wasn't very friendly. The breakfast person, wasn't very nice and helpful at all. Kind of disappointed...won't be back.

This is one of worst hotels we have stayed at. It is not well maintained. Window blinds have stain and holes / torn. Air conditioning vent has broken grills. It is ok to have broken vent grills; at least realign the broken parts and make it look nice. The door frame has some damage. I think, hotel management needs to visit other hotels to have some base line of what a hotel should look. Initially the wifi didn't work for us. I had to work with the front desk and tried different options. It started working for no apparent reason later. Breakfast was ok. Parking was good. Another example on lack of maintenance was the elevators. One of the cars was in repair. That was ok. The working elevator car was old and had very confusing buttons. The button for the floor 2 didn't light up to indicate it had been pressed so we pressed other button-looking squares nearby to try. In addition, the button has to be pressed really to register. I finally figured it out by pressing other floor's buttons that lighted up so that I at least know which part to press hard on. Luckily we only need to stay there for one day to attend an activity nearby.

Breakfast was great, parking was safe rooms and halls were very clean staff was great as well

Had decent parking, this is an older Hampton Inn rooms were clean. Check out was at noon we had a do not disturb sign but the housekeeping was banging on our door at 9:30. I personally would not stay at this hotel again

I was in town to see an Astros game. This hotel was a short 15 minute drive to the stadium but it had free nightly parking unlike hotels downtown. It has nice rooms and breakfast so a lot of bang for your buck. The staff, La niece and April were very accommodating and gave service with a smile. If I’m ever in the Houston area again, I will definitely stay here again.

The staff were very friendly and helpful. My original room was very gross and they moved me to a new one which was good enough.

Very good

Staff very welcoming Breakfast was great And easy parking

Location, breakfast and cleanliness The water did not work, I had to brush my teeth with bottled water every morning

There was no water in the entire hotel when we woke up Sunday morning. Couldn't shower before church, brushed our teeth dry. No accomadation made (free bottled water). One of the two elevators was out of order. I've stayed at Hampton many times, this was the most disappointing.

Towels were dirty. Towels were stained. Disgusting. Sofa was dirty. Window Curtains didn’t close.