Houston Marriott Medical Center/Museum District

Convenient location to medical area

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Exceptional

The location is excellent with a very convenient and dependable shuttle service which e always rely on to get to my doctor appointments.

This hotel has incredible staff

The hotel was very convenient to the Methodist hospital. It was attached by a walkway and the staff was very helpful.

Clean rooms . Close to hospital Room noise from AC. Slight smell in the evening like sewage , the dinning room opened to late in the morning . Shuttle service very slow

Exceptional

There was a mix up with our room and they upgraded us at no charge so that my mother could have the handicapped amities she needed.

Location Parking fees Not too clean rooms WiFi fees

The stay was fine, we go every 21 days for medical treatments, however I was billed twice. my stay was paid thru booking.com then I was bill by the Marriott as well for the same stay. Now no one will answer me there. I get put on hold for 10 to 15 mins. or accounting never answers and I get a recording that their mailbox is full. NEED Help....

There were plenty of breakfast choices and the food was good and there was a wide variety Noisy air-conditioning.

breakfast vary very poor. boring limited items on menu. buffet not great, eg scrambled eggs too runny and tasteless

The convenience of being able to walk to the hospital. The people working the desk were nice. Other than that I would have booked elsewhere. For almost 500 a night, I would have expected a much nicer room. I have stayed in LaQuinta for 120.00 a night and had a much nicer room. The TV didnt work, had to get an engineer to fix it. The door key didnt work, even after we changed the keys..had to get someone to take care of that. It must have been next to the helipad, as we heard helicopters landing. All in all, disappointed in the room we were assigned. I was there for surgery, and there were no more surgical discount rooms available. Disappointing.

Very good

sound proof is worst ever

next to hospital sound proof is worst ever

Exceptional

Location is great. We did not have breakfast. At check-in, I was told the only room available was one with 2 beds and a bathtub. I said that was NOT what I booked and said that I wanted the King bed with a shower as booked, which I got immediately upon expressing my feelings. I resented being told the only thing available was a room with 2 beds and a bathtub!! That should NOT have happened.

Exceptional