Best Western Ingleside Inn & Suites

This place was great. Very helpful staff and rooms were nice and spacious. I will say the bathtubs looked a little rough and the countertop stove in their suit was not functioning when we stayed but other then that everything else was pretty good

Room was not ready per check in (but i was not told) I got the key and went to the room where the sheets and pillows were just left on the floor.

The staff was very friendly and helpful. The front desk ladies were so sweet at check in and check out. I do believe that breakfast should last later on weekends as it does at most hotels. Overall it was a good visit. Would stay again.

Where to even start.. As soon as we checked in I could tell this hotel was going to have issues. We booked a 3 night stay at this hotel since we were in need of a kitchen area with fridge and microwave. And yes they did have those two things. Unfortunately we had to switch rooms because the first room would not connect to the directTV network at all, we had to unplug the cable and plug it back in and still got errors and unable to connect. I called the front desk and spoke with the receptionist (first week on the job, and look, not one to give new employees a hard time but she had very little knowledge about anything I would ask) she told me to unplug it and plug it back in even after I had already tried that. She then offered us another room, which is what we ended up doing. The new room had the loudest fridge I have ever heard in my life. Made sleeping really difficult. The tv did work but it was set to a very small screen, the toilet leaked badly.. When we asked for our room to be serviced (new towels, trash pickup) the receptionist is the one soul employee they have to do everything! I didn’t know I was basically booking at a failed hotel that can’t even afford staff. So she told us she would try getting to our room for service. Breakfast was lack luster. Overall I am extremely unimpressed and disappointed with this hotel, my husband has told me I can never book the hotel room again after this terrible experience.

We had dead roaches in our room. They didn’t provide us with any towels or shower curtains for our rooms. When we voiced our concerns. They did not give us towels till the following day. When we wanted to speak to a manager they just kept giving us the run around. They didn’t try to help us at all.

Clean room great staff

There was a weird black mildew in between the sheets and blanket. So yea that was the last time I will be staying here unfortunately.

Staff was horrible with the exception of the 2 younger ladies, all rooms had roaches, washer didn't work, ice machine didn't work, stayed for 2 weeks in 3 different suites, never had room service, receptionist with the short hair threatened to call cops because we left trash outside in the hall so they can take it out since they never cleaned our rooms (after they told us to put it out there) kitchenette stoves dont work, and the jacuzzi didn't work.

First room they gave me smelled like a spit cup, 2nd rooms ac barely worked.

Room had rusty appliances and grany tub floor and needs to be remodeled. But other than that it was clean and staff was very nice.

Extremely great. Clean room, fresh sheets n towels. Breakfast was good. And a surprise dinner too. Thank you for everything.

The room was dirty. We found other peoples belongings next to bed. It smelled weird, like dried urine. The pull out couch bed had food crumbs in it. They didn't provide enough towels/linens for the sofabed. We stayed 2 nights and trash was not removed and towels were not refreshed. The bathtub has weird peeling. It just felt gross.

Had a good stay thank u very much!

There was mold on two of the bagels. 9am is a little early to stop breakfast in my opinion also. Rooms were very humid.

Saw several roaches our first night and could not use tv as our remote needed batteries. I don’t believe our sheets were changed before arriving and don’t believe our room was cleaned either. Was grateful for extra set of batteries for tv, without tv working the stay would not have been worth it. Was also grateful room had mini kitchen. Mini kitchen did come with silverware and basic cookware, also came with sponge (was used several times before our stay, smelled awful) and dish dawn soap. Took a quick trip up to the H‑E‑B and bought plastic silverware and plates + our own bottle of soap and pack of sponges. Luckily brought reusable cups and bowls with us. Our review could have easily had more stars if the cleanliness of the hotel was better kept up with. It was unfortunately our deciding factor in negative review, would not come back or recommend anyone else to stay here.

Its was amazing and yes bery safe

Not enough lighting in rooms. No lighting in living area. There was a desk, but no light. Could not do any work or reading because a lack of light. Trash baskets too small.

The staff was nice. Alexa was very helpful in finding local restaurants to try and spot to go fishing

Comfortable stay, friendly staff!

Did not cook.