Gaylord Texan Resort & Convention Center

Exceptional

I loved the place, its beautiful and for the price is a win win. My kids loved the waterpark and the resort pools. All the stuffs were amazing super kind. Our room which it was the family suite was super clean and with an amazing view to the inside of the resort i totally recommend it and i will be back very soon.

Gorgeous! Everywhere I looked there was something interesting/ amazing to look at. It’s unforgettable. Nothing. It’s perfect.

The available services, hospitality, room accommodations, and above All Staff, were exceptional! Nothing! Everything was perfect!

This is not a cheap stay, and for the money I expected more. It wasn’t bad, just not what I expected for $1100 for 2 nights. The room was average, felt outdated, balcony view of the atrium was nice. Shower drained slow and pooled which I think is so gross. The room had no body wash - I could have brought our own but for just 2 nights I figured it would be easier to just use what they had. We had a bar of hand soap…again just for the price not what I expected. The Cantina buffer was $42 for adults and $22 for a 6 year old…and the food was NOT good. We should have went to a nice restaurant for what we paid. Again, for the price we wanted to convenience of everything there to maximize time. Now the water park for our son was great. It was not overcrowded due to some spotty weather but turned out to make it great for us! Park was clean and he had the best time! We would not likely go back, just too expensive for subpar accommodations.

First time staying is absolutely beautiful and gorgeous in there. So relaxing and nice The only thing I can say is that the coffee maker in the room I could not find a plug so I moved it to the restroom to make my coffee. Other than that, I was so excited to have the different flavors of coffee and tea. Thank you!

Food options were limited and not accounting for dietary restrictions. The taste of what was available was not palatable.

Everything about my family’s experience at this resort was amazing! Just make sure if you have any odds or ends that need to be picked up that you visit the local Walmart.

Bad

We always enjoy our stay for our Anniversary we have been coming there for years but this experience wasn’t pleasant and I called and informed your manager she did NOTHING TO COMPENSATE OUR STAY $900 for two nights I thought we would have been offered some sort of compensation for a Loyal customer…. Cheer camp competition and we was put in the center of all of that we could have stayed home and been awaken by our own children every morning 6am-7am up from loud young ladies!!

The property was clean and had great restaurants. The waterpark was small and didn’t have as many activities to do at the hotel when considering the price.

Silent music Zumba class by the pools Relax time by the lobby. Kids enjoyed every minute there.

Staff was friendly. no decent quality chair in room, no entertainment at bar on the weekend. Restaurant food was fantastic, especially Old Hickory Steakhouse.

Superb

The atrium was very beautiful and relaxing. The room was comfortable and well-maintained. The sundries shop was sadly filled with mostly junk food. I couldn’t find any fruits or other healthy foods for snacks.

Good

Very good

Exceptional

The room view Nothing

Superb