Courtyard by Marriott Jacksonville Airport

Everything had a fee including coffee. Was charged a $2 up charge just to "round up". What's that about? I complained and got the $2 back. The place seemed old and not updated. Place was so-so.

Parking was easy checkin very fast. Clean rooms only stayed long enough to rest up and hit the road again. I would stay again.

All Good, No Complaints

Arrived late and was told breakfast would be set up in the area off the lobby. In the morning nothing was set up. It was all behind a counter. I went to order coffee and nobody was at counter. After 10 min somebody came out appearing like they were preparing a to go order, and said he'd be with me in a few minutes. I left after another 10 min waiting.

Staff breakfast

We didnt really come prepared for a Hotel.stay nor did we stay for breakfast. We'd had dinner and a few drinks and didnt relish the drive home to

The room was spacious and comfortable. The bathroom and shower was clean and very well maintained with plenty of towels and wash cloths. This is the third time we have stayed at this hotel while traveling and it will continue to be our hotel of choice. Highly recommend.

Needs updating

The hotel was very clean and the staff was excellent. I have to say a special thank you to Chintal 😊. He was so helpful and made sure we had everything we needed during our stay. Chintal is the man and thank you for all you do.

Good

Old and musty

We had no breakfast. Couldn't afford it. Free breakfast, like other places.

Courtyard Marriott is usually my go to hotel when traveling but lately they haven’t been up to par. This one by the airport in Jax, however, still checking all the boxes! Incredibly helpful and friendly staff at check in (who actually accommodated my room request!) Sparking clean top to bottom. And as comfortable as you expect Marriott to be. The beds, linens, amenities, always top tier!

We only stayed overnight for an early morning flight. The standout was the checkin. Chintal was very friendly and personable and made us love the property. Room is clean and has everything you need to make you feel at home.

I stayed this weekend May 15 2026. My room was terrible and wifi was not good. Furniture was dirty and dated. I was in town for a funeral. I would have left asap if I could and gotten my money back. It was stains on the floor and lamp shades. The TV was old old. I wouldn't recommend this hotel. I made videos. I wish I could post them on here. Don't stay here unless you're desperate.

Everyone was extremely helpful, and friendly from check in to check out, went above and beyond to make my experience very pleasant and enjoyable… any questions I had were answered courteously, thoroughly and with patience …. Pool and Hot tub working, breakfast daily, the location was great, close to shopping and easy to find from Airport, parking etc., I so appreciate them and have no doubts about staying here again … even though along this strip there are multiple hotels, this hotel is a great choice …. Recommended

They were great staff !! Great clean place victor was great!! Kaya don’t lose her!!! She’s helping solidify your co future!!

My family really enjoyed the service and breakfast There was nothing I didn’t like

The only problem was there was no driver for the morning shuttle. I will say the lady at the front desk immediately called for an uber. She saved the day!

Nice location near airport. Short 2 night stay but good snack bar and starbucks inside. Room was spacious and clean.