Holiday Inn Express and Suites Jacksonville East by IHG
About Holiday Inn Express and Suites Jacksonville East by IHG
This Jacksonville, Florida hotel is adjacent to Craig Municipal Airport. Features include a seasonal outdoor pool, daily hot breakfast, and free WiFi. A microwave, small refrigerator, and flat-screen cable TV are provided in each room at this Jacksonville Holiday Inn Express. Extras include a desk and coffee-making facilities. A fitness center and business center are on site for guests' convenience at Holiday Inn Express Jacksonville East. Meeting and banquet facilities are also available. This hotel is about 5 mi each from Queens Harbor Golf and King Neptune Charter Boat. Regency Square Mall is 5 minutes’ drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Very close to the highway and good customer service.
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Everything spacious comfortable great food very nice hotel friendly quite I liked everything nothing to complain about
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The front desk staff were helpful and friendly. However, the cleanliness of the room was horrible. The sheets were clean, the bathroom was clean, I have no complaints about that. The CARPET in the room is filthy! We walked barefoot for a few minutes and our feet were black. Also, I let my baby crawl around for about 10 min, because he was tired of sitting in a car seat all day, and his knees and socks were also black from the dirty carpet. I’m not over exaggerating. I even took photos to show to the hotel management, but there was no management there that day. Also, the room was not well ventilated and it felt wet the entire time, no matter how low we set the temp to. The sheets and pillows felt “wet”. I would not come here again.
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Passable
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Very poor
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Had a great experience
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Exceptional
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Overall good stay just didn't like the $50 deposit that's held until check out. I was unaware of the deposit and it's not made aware until check in. Other than that 5 star
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Employees very friendly good breakfast easy parking
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Had a great experience! Room was very clean! breakfast was great!
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It was a nice and clean property. The breakfast was great too.
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I could not check into my room That I could not check into my room
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Location Clean Staff rude and mean
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Good
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Our room was very clean. Coffee anytime was nice. The gym could use some help.
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We stayed here the night before our cruise. It was very nice and the beds were comfortable.
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Was told $50 extra charge was just a hold in case we got snacks - my credit card was charged; called multiple multiple times and never was able to get through….
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NO hot water - not even warm! Was told $50 extra charge was just a hold in case we got snacks - my credit card was charged; called multiple multiple times and never was able to get through….
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We stayed for 3 nights and nobody made our bed all they do is just change the towel for the first day and throw the trash out then we have to get our towels in the front desk thereafter but breakfast is okay
