Ramada Hotel & Conference Center by Wyndham Jacksonville

Loud partly due to comedy club attached to lobby. Pool dirty. Had no towels but 3 floor mats. Strong Smell of marijuana mostly in bathroom . Had to pick up air purifier

Staff was rude, room didn't have towels, phone, tv remote, ice bucket, breakfast didnt happen because the staff called out, lots of weed smoking in the stairways...bad and scary

Rude front desk staff. No towels or soap. No hot breakfast on last day. Other breakfasts very subpar. No hot water. Heating system broken in room. Room dirty. Ice machines not working. Facility very run down. Poor TV service.

I was promised everything and received nothing. Filthy, mold, mildew, extremely rotten carpet, walls, ripped curtains. I was told by Mark that the owner is a slum lord who will not put a penny into this place. Mark pointed out the drug addicts and homeless hang outside your door and do not go out after dark. None of the ice machines work and have major rust, who would want the ice out of that filthy platform. Everyone makes like they are extremely accommodating and tell you yes and do absolutely nothing. It’s always someone else’s fault.

Breakfast not controlled kids put spoons in gravy

I like the buffet breakfast. I didn’t like how ran down the rooms or the property was differing from the pictures posted above. There was also ALOT of activity going on throughout the property. Noisy guests throughout the night. The rooms need to be deep cleaned and renovated.

The AC didn’t work in the room… they literally have to open your room door with tools because the keys doesn’t work. So we couldn’t leave out unless they were able to break us in.. it was blood splatter on the wall yeah u heard me.. the night clerk must’ve been high or something she wasn’t helpful at all and spaced out

The cleaning outside the hallway

Not great.

A very disappointing experience. Do not stay here. The rooms are severely dated. There were no washcloths, the carpet is absolutely gross, the A/C fan did not work, very limited TV stations, the trash recepticles at the side entrances were overflowing with trash, dirty towels were piled up outside the rooms, dirty diapers and trash were outside in the parking spaces, and worst of all, guests were loud and arguing all through the night to the point of yelling profanities and kicking the doors of the rooms. We did not feel safe or valued as customers. In fact, we did not complete our stay and forfeited a night of the charge.

Staff was nice. The hotel itself was a complete catfish. The firsr room we was given hadnt been cleaned. No bedding, trash, drigs.. smell of weed and smoke was horrible. The second room was mildly better, but we had 2 microwave ls... had to unplug the mlfridge to use the microwave. The floors were so dirty it made all of ourbsocks blackon bottom. No landline phone for wmergencies.. and it was a non smokin h room, yet still jad a hint of smoke. The light bulb beside the bed was taped into place and the fixture itself was broken.

Excellent Breakfast and Polite STAFF

The rooms are dirty, the heating doesn't work, and the bathrooms are in poor condition. I do not recommend it.

The room was clean and very spacious. The staff was very professional and polite

The comedy club was a nice surprise and the breakfast buffet was surprisingly good.

Comedy zone, comfortable beds Breakfast, air wasn’t working, moldy smell

After seeing the first room, I requested a different one. It felt unclean. The second was better, but upkeep was poor and carpet was suspect. The Breakfast was very good, saving the overall experience from being worse.

Clean room, but could certainly use an update

Bed was too hard for my wife and i. We woke up with sore backs

When I checked in the Gentle man was great, the next morning i went and told the night shift lady that my shower needed cleaning as the housekeeper sprayed it down but forgot to clean it, and i needed a working blow dryer, the housekeeper came in but no blow dryer, she wiped down the shower but not cleaned it. This hotel has a comedy club, and when it is going on, hotel guests do not have parking, they need to make sure that their paying guest have parking and not have to park across the street at night to get to their rooms, very dangerous for a single woman staying at the hotel. no coffee maker as advertised, the night shift person is not very customer oriented and seemed to be bothered when i asked about the ice machine, which found out it was out of order. Charlie in the buffet area, is such a delight, he greets all of the guests and is such a pleasure to see every morning of my four night stay. Please help this hotel, I have been coming to it for over 25 years for it's buffet and stay and i see it going down hill, it just needs some updating as the room i stayed in was in need of some work. The complaint is the night shift not being very customer friendly, and the housekeeping needs to be a little better with making sure the rooms are completely clean, and be a little more task oriented as she took the shampoo and conditioner and left two lotions in the place of. all in all i would stay again but would make sure i was treated like i was wanted and their priority.