TownePlace Suites by Marriott - Des Moines Urbandale

Spacious room with king bed. To much chlorine in the hot tub.

Property was just rehabbed and looked very nice. Staff was amazing

K and N staffing the check out counter were very professional. The breakfast adequate. The breakfast area was clean. Will be staying there in the future.

Room was clean and nice! Great service!

I loved being able to book a 2 bedroom suite. The room seemed freshly remodeled. The overall look of the lobby, hallways and suite was impressive. Unfortunately, there was definitely a lack of attention to some details. In the freshly tiled bathroom, there was leftover grout all over the tiles. There were no hooks or a towel bar in the bathroom or sink area. The bed was very comfortable but the sheets were scratchy. The breakfast was decent. The front desk staff was amazing! For what we paid, I would recommend this hotel, even knowing that some things still need improving.

This was a great stay! we didn't know it was their reopening but i'm glad we chose this hotel, Everything was so clean! My family loved the space we had in the two room suite. The pool was really nice and there were a lot of options for breakfast. I'll definitely stay here again.

Very clean and refreeshing! Everything was wonderful!

The room size was excellent, but we did get an oversized room. That was well worth it, too.

Door was broken for the washroom

I would give it a 5 star everything was great

Reasonable space, clean and neat, bed comfortable. Bathroom was small and may need updating.

Was all good, room, breakfast.

Motel is being remodeled but work is subpar. Shower leaked all over floor due to poor installation. Dripping noise all night. Second stay in a month but will choose someplace else next time.

Very good

The door to the bathroom was not aligned correctly and it was hard to close. The new carpet had a very strong smell to it. The smoking area was right at the front door so you had to walk through cigarette smoke and smell. Breakfast was just okay. They were doing construction during our visit. There were mattresses laying out by the dumpster. We won’t be staying there again.

So the door to our room was super hard to open. Most of the stuff in the kitchen was missing. There was no way to clean the dishes or use the dishwasher due to soap missing and went to the front desk and no one could find it. No blankets on the beds only sheets and blankets for the sleeper couch. The grab bar in the shower was unusable because the bolts were lose and coming out. The hotel is renovating which is great. The biggest issue was on Mother's Day they were painting no a huge big deal but there was nothing posted about it. We go in the elevator due to my husband being a disabled vet not able to use the stairs and a daughter with asthma. The toxic fumes in the elevator were so bad we were stuck in our room and my daughter had a severe asthma attack. Everyone got headaches but couldn't go anywhere due to the elevator not an option. So spent most of my Mother's Day in our room and the fume even got into our room. I asked what was being done and was told by front desk that they were going to reach out to management. Nothing and then when I asked for someone from management to call me nothing. This was the wirst Marriott stay to date and makes me rethink ever staying with them again which sucks because we have loved staying with them in the past

The property is under renovation, which wasn't known when the booking was made. Check in took 25 minutes, at 1045 at night, with no lines. Waited 5 minutes and then called the property to get some to the front desk. The room we were assigned was marked "out of service" in the computer and the desk person didn't know how to change that which took trying to get a hold of someone and a long phone call when that finally happened. That is what it is. The room wasn't the cleanest, possibly due to the people renovating it using the fridge, etc and that not being cleaned before being "put back in service". Some stuff appeared possibly not yet finished. The room had a very overpowering smell of paint and/or glue which made it hard to sleep which is the purpose of getting the room in the first place. A little disappointing.

Bed was comfortable Thermostat not working

Clean room with comfortable bed. Sound proof made for a great night's sleep. Roomy and functional.

It was a ok stay not very roomy for a suite