Courtyard by Marriott Little Rock West

We were met with a friendly face at the desk when checking in and she just made the process very easy. The room was clean, comfortable and cozy. It was useful to have extra linens in the closet without having to ask. The bed was comfortable, and the room was quiet.

When I asked if I could have an early check in, I was told yes. When I arrived on site, the woman had told me they weren’t supposed to allow that. But got us into our room, which was dirty. I made beds, dirty wash clothes on the counter, trash. Pool was closed all weekend. Kept being told it’ll be open the next day then the next. We were told we could swim at a neighboring hotel. They refused to let us swim. For the price we paid for our hotel, it wasn’t the greatest.

Clean Nothing

No breakfast, took me four times to get a room, the bottom ones have sliding glass doors to parking lot with one tiny latch, smelled like smoke, the outside doors are broken so key cards dont work on them, was there 4 days nobody ever cleaned my room, got no new towels , ran out of toilet paper, no down feather alternative pillow, no lotion, no extra anything.

Room was very clean and friendly staff especially the lady at the check in front desk

Very clean, very nice and professional staff, and beautiful structure and decor. However, poorly maintained - pool chemicals sat out near pool for days, most ice machines were not working due to no water, and no breakfast offered in cafe on wkend.

Very good

Check in was seamless and staff very courteous, room was clean. My only comment is that on Expedia this hotel is indicated to have free breakfast and this is t the case. Expedia should change this notation as some travelers may choose a property based on this amenity.

Upon arriving, there was not anything that I liked. No pool when stated the pool was open, no bar when stated there was one, and mold in the air vent. The hallways were so hot and muggy there has to mold there as well.

The room was nice and clean. The amenities were basic and useful. Shower pressure is very light and the fan does not get cold enough and does not constantly run. We slept very hot that night.

Bad experience at the hotel. Room was bad. I informed front desk at check out. The shower had zero water pressure, there was someone else’s hair all in the towels, the TV remote did not work, and I killed two bugs that were in the bed.

Nothing Everything paid extra for breakfast but didn't get it either day because worker didn't come to work, expected outdoor pool which was not open, tv volume was up to the max and couldn't turn down and the maintenance person was supposed to come fix both days but never showed. Was charged a deposit for both days which was not expected.

Thank you for the stay.

Parking was pretty tight, and dark around the backside of the building.

I loved how the room completed my expectations.

Exceptional

Good

Everything was great. Will stay there again if I come back that way

Old hotel very run down. I decided not to stay and forfeited my payment.

The lady at the front desk was amazing!! My microwave did not work in my room. Other than that everything was fine.