Red Roof Inn Madison Heights, VA

The staff is outstanding.. The halls and stuff are pretty rough, apparently theyre redoing it. .. but the rooms are nice clean and comfortable. I had 4 rooms there for 2 days.. God location theres seeral food options within 2 blocks and lynchburg is a mile away

Water in Bathtub not draining well.

No

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It took 3 trips to the front desk to get a key to work. We were given another room and the key worked fine. The lady assisting us was very nice and apologetic for our trouble.

The building & rooms were very old & needed some renovations to the doors, walls & floor. Their white towels need to desperately be replaced/updated as there were stains on every towel in my bathroom. The staff was great, the beds & sheets were clean & comfortable, especially if you are tired. I was grateful for a place to stay during graduation.

The staff were very nice & accommodating. The bathroom was clean, except for the bathroom fan. The fan was filled with dust. The fan was fully gray. I had to clean it myself to get air in the bathroom. The room itself needs work as an older hotel, but the bed sheets & pillow cases were clean. Their white towels for the bathroom were all stained. I went to the store & purchased my own.

Absolutely disgusting. Top to bottom. Refused to stay, and had emergency departure.

Nothing to really like Ac smells sour, items and trash under the beds, hot headed staff, broken receptacle covers, feces still on toilet bowl upon arrival, outside doors lock you out and you have to walk around the whole property to get in. Room door lets you in after 5-50 attempts to open. We stayed for 3 weeks. Chair was torn up looks like cat claw marks. If there was trash and clothing all under the beds, it would have been seen when the mattress covers are changed, so I believe the covers on the mattresses aren’t being changed either. Disgusting. Wouldn’t recommend

Niraj was so very pleasant during our stay and very helpful. Our room was nice and clean and the air-conditioning worked well. I would definitely stay here again.!

Very clean, comfortable beds, great staff

I was looking for a cheap stay for a single night at the last minute. This was one of the cheapest spots I found in the Lynchburg area, which had me a little worried but ultimately I was looking for a deal. Not only was my stay here perfectly adequate, it was quite comfortable. Granted, they have little issues with upkeep. Things could be dusted and spruced up a bit more, and my shower probably could've been renovated. But none of this interfered with the comfort of the room. The room was spacious, the mattress had the right amount of density and cushion to it, and everyone from the front desk to the cleaning staff was extremely friendly. With just a little sprucing up, this could be an amazing spot. Nonetheless, it was more than fine for one night.

Was a good price for what it was

Keep unlocking the side door

It was great to be able to share a room with my dog.

Our front desk Najil was amazing! He had great customer service!!! Thank you for your service!!! The shower curtain was too short and water was everywhere after our shower. Everything else was cool! I always wipe down. Everything before we dive in. I like fresh!!!

The refrigerator worked good, the microwave was nice. Not much else, but the heat and air conditioner worked well and decent lighting. And the staff were cool Not all of the cable channels worked which was disappointing, the walls are very thin. At one point I was asked to turn the T.V. down which was crazy and the bathroom had no exhaust, or air circulation whatsoever, so taking a shower was a bit sticky..

The customer service from day crew

Interior seems run down. Fan in bathroom is very loud and you can’t turn it off. Walls are thin and I could hear banging doors all night. When I tried to cancel my remaining two nights , staff gave me the run around and were not helpful at all.